All Customer Reviews & Comments about RoboMarkets Forex broker
Advantages: Fast and Reliable
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Comment: Why a european client can not enter in the contests
Dear dapmus, There is no Promotion Free Contests by RoboMarkets. If you have any further questions or need help with anything, please contact our 24/7 Customer Support. We will be happy to help! Regards, RoboMarkets
Advantages: Very little.
Disadvantages: Frequent communication interruptions and terminal freezes.
Comment: The RoboMarkets broker is a RoboForex project and is part of the same group of companies. When you go to the broker's website, you can immediately notice the logo and design familiar to experienced traders. But this is probably the end of it, since most of my friends, including me, have frequent communication interruptions and terminal freezes.
Dear Charles J. Cupp, If you already contacted our Live Support, please specify the date and the ticket number to help us solve the problems you encountered and provide a comprehensive answer. Otherwise, in order to solve your issue, you must create a ticket from your Members Area and submit it to Customer Support . We’re seeking to find out the reasons of what happened and hoping for your cooperation in resolving this matter. Regards, RoboMarkets
It’s was so untrue to me at the end when I found out that all this while I was waiting for me to pile up all my fund so they can scam me of my money. I almost lost everything to them, if not for some reviews I read about a recovery expert COMPANY via support(a)onestandardfinance dot org
Comment: I opened an account at Robomarkets six months ago. Based on the almost "zero" fees they state and the reviews seemed good to me to try. I was wrong. I only trade real stocks and so I chose "free account". The selection of shares is very poor, but I bought some shares. There was even a charge when shopping, although not high. There was no problem until I wanted to sell them. In a free account, you can only sell the entire volume of individual shares as you bought them, or none ... e.g. you have 100 shares. You can close a deal with the sale of 100 shares, you cannot sell only 50. Another annoying thing is withdrawal of funds. I sent funds to my account via my USD debit card for free. I wanted to use a transfer to my bank account for the withdrawal. The fee of 10 EUR does not seem small to me, but was OK. However, the transfer did not take place - since I used a debit card for the deposit, I have to make a transfer as a "Refund to the card" which means a fee of approximately 150 EUR in my case 6000 EUR. And there's another problem, I put Dollar right in. Now I withdraw Euros. Robomarket Exchange rate is not very good. Robomarkets offers a free withdrawal from your account every first and third Tuesday of the month as advertised. However they can deny it without giving a reason. At Support, they advised me that I could transfer funds to another debit card so I don't have to change currency. So I'm waiting 2 weeks to make the transfer for free. I successfully authorize a EUR debit card to make a "free" transfer on the first Tuesday. However, the transfer does not pass even 6 times - the authorization failed ... I'm contacting support that it doesn't work and that I'm not willing to pay the fee just because the transfer didn't go thru on "free Tuesday". Of course, the answer comes after Tuesday: The maximum withdrawal per card is 5000 EUR. I have to try to choose for 2x with a fee. So I got EUR right now. I need to convert for USD. Then refund on my card as no other transfer is possible for me. Then I can convert in my bank again. Not mentioned that I got more funds on Robomarket account so I will need to use also another withdrawal method with a fee. NOTHING ELSE THAN SCAMMERS.
Dear Ivan Smn, RoboMarkets is a regulated broker that operates in strict adherence to all legislative and regulatory documents. Situations, when the Company refuses to perform its financial obligations owed to clients, are impossible. To get advice on the best way to withdraw funds, please contact the Company’s Payment department via a ticket from your Members Area. Regards, RoboMarkets
Advantages: None, 0 stars
Disadvantages: - cheating with clients - if you are profitable they ll terminate your account without any reasons- refunds money doesn’t work they ll sent less or nothing ! - not recommend - scammers - after one month I can not get money out
Comment: They need to closed by regulator , this is scam , they terminate your account and don’t ll give back money got open positions ! It’s scam
Dear Andrea Mrvova, the situation you describe can’t have any concerns with our Company. RoboMarkets is a regulated broker that operates in strict adherence to all legislative and regulatory documents, which eliminate any possibilities of non-performance of financial obligations owed to our clients. Regards, RoboMarkets
I totally agree with Andrea. I got same experience. Trying to withdrawal my funds from Robomarkets for a month unsucessfully. Free withdrawals don't work. You have to use same method as you used once you deposited funds. Doesn't work for me without converting money from EUR to USD with a poor exchange rate. The support doesn't know what's is actually doing. !!!!!!!!!!!!!!!!!!!!!!AVOID ROBOMARKETS AS MUCH AS POSSIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear Ivan Smn, Our Company makes every effort to provide comfortable conditions for its clients. We’re very sorry that your cooperation with our Company fell short of expectations and resulted in negative response. Situations, when the Company refuses to perform its financial obligations owed to clients, are impossible. To get advice on the best way to withdraw funds, please contact the Company’s Payment department via a ticket from your Members Area. Regards, RoboMarkets
Comment: I saw someone recommend FASTFUNDSRECOVERY AT PROTONMAIL COM and actually I contacted him and sincerely his services were really value it as a result of he received all my points rectified in full. I lost my money by way of three hyper yielding investment platforms whose corporations had been registered in London, UK. They claimed to have registered their firms in the US as nicely. The three corporations are Moni-Finex (Moni-Finex Global), HybridReserve and CRYPTONXT.
Good day, Trust Expert. The situation you describe can’t have any concerns with our Company. RoboMarkets is a regulated broker that operates in strict adherence to all legislative and regulatory documents, which eliminate any possibilities of non-performance of financial obligations owed to our clients. We strongly discourage to follow such advice. In case of any questions relating to cooperation with our Company, please contact our 24/7 Live Support. Regards, RoboMarkets
Advantages: Withdrawal and execution are fast
Comment: I’ve been using RoboMarkets for 7 months now, I started in the lockdown! It’s been good so far, I’ve been able to withdraw money from my account several times now. Support is solid as well. They are really smart and fast in responding to my concerns. Love also their regular bonuses and contests, really help beginner traders.
Advantages: Quick execution, no delay in withdrawal
Comment: Nice broker. Been trading with RoboMarkets since 2016. Nice spreads, nice MT4 platform, quick execution of trades. Withdrawal has never been an issue with them. I get my money within 24 hours. I don’t understand all the negative comments here and other sites.
Dear Mikhael. We’d like to thank you for your positive review of our operations and activities and hope to live up to your expectations in the future. Regards, RoboMarkets
Advantages: Good execution, innovative tools
Disadvantages: lately they're going after my SL
Comment: I have been a customer at RoboMarkets for almost 2 years. I really like this broker because they provide top notch trading service and innovative trading solutions like free VPS. But recently, I feel like they are running after my stop loss. I also notice that the data they provide is not real time. They show different prices every time. They’re different from the prices from Google and tradeview. I hope they’re able to sort this out soon. Or else, I will have to search for another broker.
Dear Yaw. Thank you for your feedback and attention paid to our Company’s activities. In case you have any questions about order execution on the accounts at our Company, please contact the Dealing department via a ticket from your Members Area. Regards, RoboMarkets
Comment: I will advice any trader to be careful when choosing a broker to invest with by always making sure they are regulated. I invested with a broker that made withdrawal impossible and there was nothing i could do until i contacted the agent Mr Bart Kasch who helped me recover my money. It felt satisfying to finally have my investment back, you can reach him at BartKasch AT Affiliaterecovery DOT com if you need help
Good day, The situation you're describing isn't connected it's not related with our company. We strongly discourage to follow such advice. In case of any questions relating to cooperation with our Company, please contact our 24/7 Live Support. Regards, RoboMarkets
Comment: I was involved with different Binary Options Trading Companies. I was seeking to recoup losses sustained in an earlier online scam where a company contracted with me to build me a web site. That company and their affiliates were scam operations and I lost about $55,000 or so. In my zeal to recover those losses I sought out 7 different Binary Options Trading Companies and worked with them all off and on for a while, as noted above. All companies in time proved to be scam operations. When I total my out-of-pocket expenses, bonuses given, and real profits made (which I never saw), my losses sum to about $860,000. For each responsible company, I had Excel spreadsheets that detail every transaction I made. After my losses reached the level I couldn’t continue, I set out to finance recovery efforts by so-called recovery experts. I financed so many I do not have an exact count, but there were at least 7 or 8. All failed to recover my money because all the recovery experts were scammers. Late last year I was in the process of identifying legitimate recovery operations because it was my impression that in 2020 there are more individuals and/or companies who can be trusted to conduct a legitimate recovery effort. I am well aware some or many or most of the testimonials may be fabricated because there is now a growing industry in this world to scam the scammed. Not quite long I met a customer who talked to me about chargeback and how they helped her recover her bitcoins and thereafter I contacted RECOVERYKNIGHT. com. Immediately I contacted the recovery firm and followed the recovery processes... I am glad to tell you now that I was able to recover almost 90 percent of my loss.Expose the scammers as much as you can and look for a way to get back your funds.
Good day. We strongly discourage to follow such advice. In case of any questions relating to cooperation with our Company, please contact our 24/7 Live Support. Regards, RoboMarkets
Comment: It’s really hard telling the authenticity of this online platforms only if you’ve had a bad experience with them after trading or doing any form of business with them. You can visit : instantfundsrecovery (DTCOM) in case you have lost some amount to scammers, fake websites or brokers so as to retrieve all your initial deposits.
These brokers really had me for almost all of my life savings, it started with small investments and really strong assurances, although they let me withdraw once a very minute amount but really and truly I had been elaborately taken for almost everything. After trying severally to get my money back, through a different department from my brokers company I was feeling distraught. Then I came across this individual on a forum different people left positive reviews and then I contacted the admin on the site, honestly I had to really take my time in making sure I wasn’t about to loose any more money and time, lucky me, in a couple of days they had recovered over 92% of my investments including profits. Usually wouldn’t do this but if you’ve ever lost money to any of these fake investment scams, including cryptocurrency try deftrecovery gmail (DOT) (COM) there service is perfect.
Dear Loic Bocuse. Unfortunately, your comment contains no data to back up your claims, which is required for handling them. In case of any specific problems, contact our Live Support in any way that is convenient for you. Regards
Dear Baines Leahy. RoboMarkets was Established in 2012 and received a license of a European broker in 2013. RoboMarkets is regulated by the CySEC, license No. 191/13. RoboMarkets is a multi-asset broker offering 8 asset types and more than 11,700 instruments for trading. Apart from this, our clients get access to the professional trading platforms and cutting-edge proprietary technologies. RoboMarkets Multilingual Customer support works 24/7 and is ready to serve you at any time. Regards