2 mins read | On the day I made my investment I received two confirmation calls that I couldn’t attend. Since then I haven’t received any further communication. Every time I email I’m told that my concern has been forwarded to the manager yet nothing has progressed. My investment still remains unresolved.
Overview
Unique Selling Points Extensive Variety of Tradable Assets Some traders prefer trading forex while others like to invest in commodities. The same applies to other assets like cryptos,...
Unique Selling Points
Extensive Variety of Tradable Assets
Some traders prefer trading forex while others like to invest in commodities. The same applies to other assets like cryptos, stocks, ETFs, and indices. To cater all types of audiences and allowing traders to expand their portfolio across different markets, the company offers 300 CFD assets to trade with. These assets include forex, cryptos, metals, commodities, stocks, ETFs, and Indices.
Trade from any Device
The broker gives you access to the WebTrader platform, easily accessible with an internet browser. With this platform, you don’t have to go through the hassle of downloading the trading platform on your laptop. Besides WebTrader, you can also trade with the company’s mobile app. You can download it from Google Playstore or Apple Appstore.
Multilingual and Multichannel Customer Support
English is the standard language for most brokerages that accept international clients. The website’s language and customer support are usually offered in English. For traders who don’t speak English, it can be a challenge. To help non-English customers, the company offers support in Hindi and Japanese as well.
In addition to offering multilingual support, the company also offers multiple channels including live chat, call, and email. Based on the type of query and your preference for the medium, you can choose the best channel.
Multi-Tiered Trading Accounts
Many brokers offer different types of accounts that offer different trading conditions. Some are beginner-friendly where others are better suited for professionals. CapPlace offers three accounts named Silver, Gold, and Platinum. The trading fees in terms of spreads and swap interest are lower on higher tier trading accounts. If you are new to trading and want to practice, there is an option of a free demo account as well.
No Deposit, Withdrawal, and Inactivity Fees
In addition to spreads and overnight swap interests, other fees often come as a surprise for new traders. These fees include deposit fees, withdrawal fees, and inactivity fees. CapPlace does not charge these fees so you don’t have to worry about them. No hidden costs is a great feature of this broker.
Countries
+219
+219Devices
Minimum deposit $250Withdrawal fee $0Deposit fee $0Max insured No
Our Verdict 4.1 / 5
See our process of evaluating brokers
Commissions & Fees4.1 / 5
Deposit & Withdrawal4.1 / 5
Customer Support4.1 / 5
Account Opening4.1 / 5
Regulation & Safety4.1 / 5
Pros
- Extensive Range of Tradable Assets: CapPlace offers around 300 tradable assets ranging from forex, cryptocurrencies, stocks, commodities, indices, and ETFs.
- Tiered Accounts for All Traders: You get the option to choose from 3 live trading accounts (Silver, Gold, and Platinum) and a demo account.
- Mobile App and WebTrader: Trade with the browser-based WebTrader or trade from the company’s app on Android and iOS devices.
- Multilingual and Multichannel Customer Support: Customer support is available across live chat, calls, and emails. Besides English, you can also reach customer support in Japanese and Hindi.
- No Withdrawal, Deposit, and Inactivity Fees: Unlike many brokers, CapPlace does not charge additional fees like withdrawal fees, deposit fees, and inactivity fees.
- Low Spreads and Decent Leverage: CapPlace offers floating spreads which are usually lower than fixed spreads. The 1:200 leverage gives you control to bigger positions against your investment.
Cons
- No Swap-Free or Islamic Accounts: Swap-free or Islamic Accounts are not available on CapPlace. All the accounts charge swap fees for overnight held positions.
- Offshore Regulation: CapPlace is regulated by MISA in the Union of Comoros. MISA is not a tier-1 regulator.
- No MT4 or MT5 Options: CapPlace does not offer MetaTrader4 and MetaTrader5 trading platforms.
General details
Introduction
CapPlace is a relatively new online broker that started operations in 2023. Despite being new, the company offers 300 CFD assets including forex currency pairs, stocks, commodities such as gold and oil, stock indices, and cryptocurrencies. This number is two times higher than usual.
The company offers trading a web based WebTrader and mobile application, which gives you the freedom to trade on the go. The company offers a high yet decent leverage of 1:200 and generally low spreads (which are even lower on Gold and Platinum accounts).
The company is registered and licensed under the name Robertson Finance Inc. by the Mwali International Services Authority MISA. It is an offshore regulation unlike ASIC and EU based regulators. However, the company offers multilingual and multichannel support to answer all your queries.
Supported Countries
When researching a broker, it is important to check if the company accepts clients from your country or not. CapPlace accepts clients from most regions but there are certain regions restricted as well. According to their website, the United States, Canada, Japan, Iran, North Korea, Myanmar, and Iraq are restricted regions at the time of writing this review. However, you can always check the broker’s website for the latest information.
If the availability of a broker is unclear, you can always head to their account creation page. When you select your country of residence or insert your number, you cannot proceed if your country is not a supported region. This is a simple way to check the availability of any broker in your country.
Average Customer Rating
Before committing to a broker, we highly recommend checking what the company’s existing clients say about it. This way, you can learn about a broker from other people’s experience beforehand. We either share what our users say about a broker in the customer reviews section, and we also quote the average people have given to a company on Trustpilot. At the time of writing this review, CapPlace has a decent rating of 3.5 stars on Trustpilot.
Trading Platforms
The trading platforms a broker offers can be a deal maker or a deal breaker for traders. For example, many traders are MetaTrader loyalists while others may prefer another platform for its user interface and capabilities. CapPlace caters to both mobile-first and PC traders by offering a mobile app and powerful WebTrader platform.
WebTrader is a browser-based trading platform that you can access from on PC and mobile devices. So, you can always stay on top of market trends and make the best trades even when away from your home or office.
Leverage and Spreads
A higher leverage allows you to control bigger positions against your investments. Leverage is a multiplier that increases both the risk and reward for the traders. CapPlace offers a high but balanced leverage of 1:200. To help you from incurring more losses than your deposited funds, the broker offers a 5% stop-out level.
Spreads are the differences between buy and sell prices. You can think of them as fees that your broker charges every time you make a trade. CapPlace offers variable trades, which means the fees can differ based on the market conditions. Depending on the market conditions, the spreads can be higher or lower compared to fixed spreads.
Customer Support and Knowledge Hub
CapPlace offers a multilingual and multichannel customer service. Support channels include live chat on the website, email, and call. The broker offers multilingual support including English, Hindi, and Japanese. Many traders can communicate in their native language and get help promptly.
The company also has an FAQ section where you can find many answers on your own. However, you cannot find too much information about complex queries. But you can contact the support team to help.
Deposits and Withdrawals
Trading with a broker that does accept your go-to payment methods can be a hassle. Therefore, it is always important to look at these options carefully before you choose a broker. The deposit and withdrawal options from CapPlace are quite standard. You can use your Visa or MasterCard. You also have the option to make Wire transfers from your bank. The broker does not currently offer the option of PayPal and other digital wallets. You are required to make an initial deposit of $250 to start trading.
Company Details
CapPlace is the brand name of Robertson Finance Inc., which owns and operates the brokerage. Robertson Finance Inc. is registered as an International Business Company in the Union of Comoros. The company’s registered office address is Bonovo Road, Fomboni, Comoros as noted in legal documentation.
The brokerage is registered in the Union of Comoros under the registration IBC number HY00523519 and is licensed by the Mwali International Services Authority under license number T2023294.
Regulation and Compliance
Trading with a regulated broker gives you the peace of mind that your funds are secure from illicit practices. Tier-1 brokers usually have a reputation of having the highest standards and strict compliance. But they also often have conditions on the leverage offered. For example, EU regulated brokers have maximum leverage capped at 1:30.
CapPlace is regulated and registered by the Union of Comoros (MISA regulation). It is an offshore regulation but the broker has to meet certain requirements to offer financial services. For example, the company implements Anti Money Laundering (AML) and Know Your Customer (KYC) compliance.
The company states that they keep client funds in segregated accounts separate from their operational funds. This means in case of company insolvency, your funds will be protected. However, the broker does not have investor protection features of tier-1 regulated brokers that offer national compensation schemes.
Conclusion
CapPlace has many great offerings like a mobile app, access to 300 tradable assets, no hidden fees, great leverage, and multiple types of trading accounts. The company is also regulated and follows standard AML and KYC compliance as well. On the other hand, the company does not have a tier-1 regulator, MetaTrader, and auto trading features. All things considered, CapPlace can be a good broker to start trading with.
Type of accountsUnlimited Demo AccountsStandard Accounts
Trading platformsWebTrader
Execution modelInstant Execution
Deposit currency
USD
USDRegulatory complianceMISA
MISADeposit payment systems
Withdrawal payment systems
Support languagesEnglishHindi
Japanese
EnglishHindiJapaneseContact details[email protected]+815031264259
Customer reviews
Overall score 4.6 / 5 · 11 customer reviews
Read real reviews from traders all over the world:
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CapPlace combines speed with flexibility. Trades execute instantly through WebTrader and full integration with TradingView allows for precise analysis. Execution is smooth with no slippage and withdrawals are always processed quickly and without issues.
I’ve traded on CapPlace for quite a while and its stability truly stands out. Short term and long term trades execute seamlessly fees are fully transparent charts are advanced and every withdrawal has been processed promptly without any issues.
The blend of quick trade execution and advanced customizable charting tools makes this platform perfect for daily trading. It runs smoothly without lag or freezes even during high volume sessions.
The combination of fast trade execution and advanced charting options makes it ideal for daily use. Technical indicators are customizable and the platform never lags or freezes even with high volume trading.
Trading here feels effortless and reliable. Execution is instant chart analysis tools are detailed and the platform runs smoothly without crashes. Withdrawals are simple and consistently processed on time.
CapPlace provides a reliable and transparent trading experience. Orders execute smoothly with no slippage or delays fees are clearly outlined and withdrawals are processed quickly without any hassle.
CapPlace delivers efficient trading with low latency execution precise order placement and transparent fees. Withdrawals are processed swiftly and the platform strikes the right balance between professionalism and everyday usability.
I appreciate how reliable CapPlace is. Orders execute fast fees are clear and withdrawals are always completed on time.
Trading on CapPlace feels secure with transparent pricing no delays and detailed charts that make analysis easy and precise.
Trading on CapPlace feels secure with transparent pricing no delays and detailed charts that make analysis easy and precise.
Accounts
All traders are different and so are their trading needs. Brokers offer multiple types of trading accounts in order to cater to all types of traders. CapPlace is not different in this regard as traders get three types of trading accounts. You also have access to a free demo account to test your strategies with virtual funds. Higher trading accounts offer swap-discounts but there are no swap-free Islamic accounts available with this broker.
Silver Account
The Silver Account is an entry-level account best suited for beginners. This account requires a minimum deposit of $250 to start trading. The offered spreads are floating/variable and start from 1.4 pips while the offered leverage is capped at 1:200. The number of minimum lots tradable are 0.01 and the stop-out level is set at 5%. You can access all the tradable assets and offered services on this trading account.
Gold Account
The Gold Account is a mid tier option for more experienced or higher volume traders. The main differences in this account and Silver Account are applied spreads and swap fees are halved. Other than these exceptions, the rest of the offerings are the same as Silver Account.
Platinum Account
Platinum is the highest tier trading account offered by the company for professional traders. The spreads and swap fees on this account are 75% less compared to the standard Silver Account. The rest of the offerings are the same.
Demo Account
The Demo Account is a free-tier account with virtual funds. You can get a feel of trading and test strategies. For new traders, it is highly advisable to start with a Demo Account before you start trading with actual capital.
Frequently asked questions
Find the right answer to your question below.
Is CapPlace legitimate?
CapPlace is a licensed broker operating under MISA in the Union of Comoros license T2023294.
What is the minimum deposit to start trading with CapPlace?
The minimum deposit to open a live account is 250 dollars.
Does CapPlace offer an Islamic account?
No. Swap free accounts are not advertised.
Can I trade on mobile?
Yes. A full featured mobile app is available for iOS and Android and it syncs with the web platform.
