XM customer reviews
44 reviews from traders. Add your review →
Nando ★ 5/5 — 2021-02-01Pros: All's good
Cons: None for now
I spent two months demo trading with XM. I started trading with a live account on Dec 10, 2020. So far, my account is up about 70%! Everything is working fine with this broker. Execution-wise, my trades are executed super fast, no requotes or slippage whatsoever. They have superb customer service, like I get replies within an hour via email. Live chat is very useful, very professional agents.
Georgios Nikolintais ★ 1/5 — 2021-01-13Pros: .
Cons: .
insolvent heterogeneity
Xuha ★ 2/5 — 2020-12-16Pros: Execution, platforms
Cons: Severs slowing down
XM is good, but recently, there are times when their servers are getting slow when there are news releases. One time I could not enter a trade which resulted in a margin call. It was upsetting. There was nothing they could do when I raised this issue.
Trek ★ 2/5 — 2020-11-26Pros: Execution
Cons: mt4
I’ve been having issues with their trading platform MT4. It’s been sooo slow, I can’t trade properly at all. Their support asked me to reinstall the platform but still it’s not as responsive as it was before. I don’t think the issue is with my laptop, it’s working just fine.
Emilio ★ 4/5 — 2020-11-09Pros: 4
Cons: Support
Really enjoying my time with XM! For 7 months, I’ve been trading currencies with this broker exclusively. Execution of orders is lightning fast, and they charge super cheap commissions. They also offer CFD trading, though I haven’t tried my hand at this. Still learning! Overall, I’d give XM 4 stars. Why not a perfect score? Cos their support needs improvement. They need to be more patient and responsive.
Prince ★ 5/5 — 2020-10-30Pros: execution, withdrawal
Cons: None
XM is one of the best brokers I’ve ever used. Execution is fast, my orders are executed without any lag or freeze. Their platforms, especially the web based one, is my favourite. I really like dealing with this broker, so professional! I do not have any problem with withdrawal as well.
Endah ★ 5/5 — 2020-10-28Pros: Execution, spreads
Cons: None for now
XM is one of the popular choices among traders today, and I can see why. I’ve been testing their services for 3 months now and I must say they really offer a top notch trading environment. My orders are filled without any problem, execution is super fast, and spreads are really tight. I also like their professional account managers and market experts, they’re a big help. I’ve withdrawn several times already, all without any issue.
Agus ★ 5/5 — 2020-10-27Pros: Withdrawal, execution
Cons: None
XM in general is a good Forex broker with affordable spreads (definitely not the cheapest), several account types available, and multiple deposit and withdrawal options. In terms of execution, XM is one of the best. I’m using this broker along with other 2 brokers namely Exness and FXPro. I have to say XM comes behind Exness. I’ve never faced any issues withdrawing funds from my account as well.
farish ★ 5/5 — 2020-10-14Pros: 5 stars
Cons: None for now
XM is a fair broker. Fast execution with good trading conditions that favour beginner traders. I’m an affiliate with them and have introduced over 30 clients to them. They really like XM’s 30 USD no deposit bonus. It’s a big help for them to gauge XM’s overall performance without any financial risk.
They’ve also been able to withdraw profits made from the bonus without any problem.
nugroho ★ 5/5 — 2020-09-14Pros: All's good
Cons: None
XM in generally is a good broker. Good trading conditions, spreads are fine, trading platforms are stable and reliable. My only issue is my leverage is being lowered during high news releases. Other than this, XM is nearly perfect. I’m also an IB with them. I have 14 active clients under my network, so I earn a decent amount of extra income every month.
Chennai ★ 5/5 — 2020-08-19Pros: Good broker overall
Cons: None
XM is a reliable and fair Forex broker. I’m using them along with IC Markets. XM runs regular promotions good for beginners, you’d like their $30 welcome bonus!. You can try their platform and trading conditions with no strings attached. Execution is one of the fastest I’ve experienced, no requotes and no slippage. Support is very professional, they answer my questions clearly.
Nehme ★ 2/5 — 2020-08-12Pros: Good offerings
Cons: Traders close automatically
Something’s up with XM. Just last week, I encountered 3 incidents where my positions were automatically closed. This incurred my significant losses. My trades were closed even before reaching TP or SL, out of nowhere! I’m trying to dispute this, I’m in contact with their support. Hope this gets sorted soon!
Jingo ★ 5/5 — 2020-07-27Pros: Almost everything's good!
Cons: None
XM is a goooood Forex broker known for being one of the leaders in the industry. I’m an IB with XM, and it’s really easy to refer clients to this broker because of the high quality service it offers. Lighting fast execution, solid MT4 trading platform, fast withdrawal - within 2 hours via skrill, and professional customer service staff. I couldn’t be happier that I’m trading with XM!
fipik com — 2020-07-20which broker you use now ?
Rueger ★ 1/5 — 2020-07-15Pros: NO ADVANTAGE!
Cons: Manipulator
I had an underwhelming experience with XM. I had a rough time winning trades - they would cut my wins or increase my loss, it’s like someone’s behind my computer doing some manipulation. One time I set an instant execution with XM which suffered a huge loss, but on my other account with another broker, the trade was profitable. That’s the time I had enough. I took out all the money left in my account. Now I just trade with one broker, and hopefully this lasts for long.
Zen Forex ★ 4/5 — 2020-06-01Pros: fast execution, free educational resources
Cons: expensive spreads
XM is my first ever broker, and I’ve been with this Forex broker going 4 years next month. A friend I met on an online Forex forum introduced this broker to me. First, I used a demo account, and after a month, I went into live trading. Generally speaking, I’m happy with XM as I’ve found here everything I need as a trader. Fast execution, no requotes or slippage, plus I really like their educational materials and free daily analysis and signals. Also, they have no commission on deposit and withdrawal! The only thing I dislike a little is that their spreads are a bit more expensive.
Hakim 001 ★ 4/5 — 2020-04-02Pros: Customer support is great, fast withdrawal
Cons: Spreads can be too high sometimes
Overall, XM is a very good broker. I have no issues when it comes to funding and taking money from my trading accounts. I use Skrill and they are able to process withdrawals within a few hours.
Support is available 24 hours a day, and their representatives seem to know what they doing. Very prompt replies to my queries.
My only concern is that sometimes spreads for major currency pairs can go really really high.
Lee Junpeng Andy ★ 1/5 — 2020-03-20Pros: In the past, everything was good
Cons: Everything now
The worst broker ever, deposited 3k into my Xm account.
Funds deducted from my bank account with payment reference number and details.
XM says bank rejected the transaction.
Calls back my bank to check, transaction is successful and funds deducted from my bank account with payment details
Contacted XM again, and same reply, bank rejected the transaction, when ask for proof to show that the transaction was rejected, not given.
Ask for a call back, not done. Just keep repeating the same reply, transaction rejected by my bank.
If you don’t want your money to just vanish, skip XM
Mikko Gonzales ★ 4/5 — 2020-03-09Pros: Customer service is top notch, my account manager always makes sure I get the assistance I need every time.
Cons: Slippage may occur during volatile news but that's normal. I experienced a delay in withdrawal but it's because of my local bank.
I'd recommend XM to my friends any time of the day. It's regulated and very transparent.