Forex.com review

When choosing an online forex broker, research and comparison shopping is critical. However, it’s also time-consuming. Our job is to do the deep diving for you, which is exactly what we’ve done with Forex.com. In our comprehensive Forex.com review, we’ve covered every detail. Our areas of focus include regulation & safety, trading platforms, products, fees, customer support, and more. 

At the end of this review, you’ll have gained the insights necessary to make an informed choice about Forex.com. Before going any further, it’s important to note that Forex.com experiences are based on location. What we experienced when writing our review, might be different from your experience from a different region. 

TL;DR

• Forex.com is an award-winning forex broker.
• Strong regulatory oversight is one of Forex.com’s defining features. 
• Forex.com is limited in products but offers a great range of currency pairs. 
• Multiple platform options make it possible to customize the trading experience
• This broker offers exceptional educational materials for all levels of traders. 
• Advanced trading tools provide insights for informed forex trading decisions. 
• Forex.com’s interface comes with a bit of a learning curve for new users. 
• This might not be the best option for traders looking to diversify their portfolios. 

Criteria Breakdown

At TopBrokers, we’re committed to fair, transparent, and honest broker reviews. To accomplish this, we use a set of defined criteria when looking at each broker. During this Forex.com review, we go deep into the details of seven criteria areas. Each is rated on a scale of 1 to 5, representing how Forex.com performs in each category. Scores are based on our experience with Forex.com, combined with the influence of community and expert influence. 

Forex.com: What It’s Best Known For

The Forex Trading Specialist

Forex.com is an award-winning global forex trader in the market since 2001. With a strong reputation, there are a number of ways this broker stands out from the rest. However, they are best known for focusing on forex trading. This is also a feature that’s frequently mentioned in Forex.com reviews. This makes Forex.com a top choice for dedicated forex traders who don’t want or need much of anything else. Additionally, they offer a solid selection of CFDs for diversified investing. It’s worth mentioning that CFDs can be an extremely dangerous venture. Understanding these risks is important for protecting your investments. 

Features

• Wide Range of Currency Pairs: Forex.com offers more than 80 currency pairs, including both major and exotic pairs. Forex.com also offers market-leading low pricing, including both RAW pricing and spread-only. 
• Advanced Trading Platforms: Forex.com offers specialized, advanced trading platforms to cater to the needs of forex traders. Among its lineup are the MetaTrader platforms and its proprietary Forex.com platform. 
• Mobile Trading Capabilities: With Forex.com, traders can take advantage of mobile trading capabilities with the Forex.com mobile app. The mobile app allows trading on the go, with one-swipe trading. Along with this are access to advanced trading tools, real-time alerts, and a full range of account management tools. 
• Range of Account Types: Clients with Forex.com have access to a range of specialized trading accounts. These include spread-only accounts, RAW pricing accounts, and MetaTrader accounts. Corporate accounts are also available. 

Pros

Top-Tier Regulation

Forex.com is regulated worldwide by some of the most respected regulators. For traders, this offers peace of mind, trust, confidence, and security. 

Low Forex Fees

Among forex brokers, Forex.com is known for its low fees. They offer both spread-only and RAW pricing options. As an example of low fees, the spread-only account offers zero commission and spreads as low as 1.2 pips. 

No Withdrawal Fees

Forex.com offers no withdrawal fees in most cases. The only exception is withdrawals made via wire transfer, which includes a fee of $25 – $40. 

Diverse Research Tools

Trading and research tools offer insights that lead to more successful investment decisions. With Forex.com, clients have access to tools like Capitalise.ai, Performance Analytics, Market 360, and Trading Central. 

Cons

High Stock CFD Fees

Compared to other brokers, Forex.com’s fees for CFD trading are a bit on the high side. CFD commission for UK and European stocks is 0.08%, with US stocks charging 1.8CPS. Additional overnight CFD financing fees should also be considered. 

Limited Product Portfolio

Forex.com is great at what it does, which is forex trading. However, investors wanting to diversify their portfolios may wish to go with a broker who offers more diverse product options. 

User Interface Could Be More Intuitive

The Forex.com interface leans toward being more complex and technical compared to many other online brokers. There’s nothing inherently wrong with this for more experienced traders. However, it would benefit new traders if the interface were more intuitive to use and easier to learn. 

Criteria Evaluation

Regulation and Safety: 5/5

Forex.com is highly regulated, which is a significant strong point in the world of online brokers. Multiple top-tier regulators around the world regulate them. This includes the NFA and CSTC in the United States, and CIRO in Canada. Additionally, CySEC (Cyprus), the FCA (UK), FSA (Japan), ASIC (Australia), MAS (Singapore), and CIMA (Cayman Islands) regulate them. You can learn more about the importance of regulation, and reputable brokers on our broker by regulation page. 

In addition to robust regulation, Forex.com takes additional safety and security measures. They undergo routine audits and have a strong risk management policy in place. Forex.com is a subsidiary of StoneX, which is a publicly-traded company. 

Trading Platforms: 4/5

Forex.com offers a good range of trading platforms for clients to choose from based on their trading needs. These include the gold standard MetaTrader platforms, both MetaTrader 4 and MetaTrader 5. In fact, Forex.com is rated among our choices for the best brokers by trading platform for MT4 and MT5. 

In addition to MetaTrader, Forex.com also offers WebTrader, Trading View, mobile platforms, and a simulated forex trading platform. 

Product Range: 3/5

For all the ways Forex.com knocks it out of the park, this is one area where they are rather limited. However, forex is their primary focus, and they are tailored to customers looking for the best forex broker. 

Available products are dependent upon location. In addition to forex, Forex.com offers futures & futures options, and stocks. This isn’t the best broker for diversifying an investment portfolio. Still, they are a top-notch choice if forex is the focus of your investment strategy.  

Fees and Commissions: 4/5

Fees and commissions with Forex.com are generally low compared to similar online brokers. Fees largely depend on account type. Spread-only accounts are zero commission with variable spreads. Spreads start as low as 1.2 pips and are generally low across the board. 

The RAW account offers spreads as low as 0.0, but commission costs are higher. Commissions are a fixed $7 per $100,000 (US funds). For large-volume traders, Forex.com offers a $10 rebate per $1 million traded. 

Like many other online brokers, Forex.com does charge an inactivity fee. For accounts that have been inactive for 12 months, a $15 monthly fee is applied until the account becomes active again. 

Customer Support: 3/5

Forex.com has a history of mixed reviews and experiences for customer support. Currently, their customer support seems to have improved greatly. However, in the past, there have been numerous reports and reviews citing customer service issues. These include slow responses, unhelpful assistance, and lack of knowledge. 

We’d like to give Forex.com a higher score in this area given their more recent performance, but their history is reason to pause. If they continue their upward trajectory in this area, we are more than happy to revisit our Forex.com review and revise the score in this area. 

For customers who are looking for help, the support team is easy to contact. Assistance is offered via chat and phone support. An email is also provided, but this doesn’t appear to be the best avenue for problem resolution. 

Educational Resources: 4/5

Where other brokers offer a few educational resources, Forex.com offers an entire academy. They make it easy to find the resources each customer needs by providing levels, including beginner, intermediate, and advanced programs. All courses can also be accessed individually without following a complete program. 

In addition to the courses, which are focused mainly on forex trading, this broker offers a library of tutorials. These cover everything from charting tips for beginners and web trading to a better understanding of what drives forex markets. 

Deposit and Withdrawal Options: 4/5

Forex.com provides the basics of deposit and withdrawal methods. Credit and debit cards, bank transfers, and wire transfers are accepted methods for both deposits and withdrawals. They do refuse Western Union or PayPal. 

Minimum deposit is $100 with debit cards and bank transfers. The maximum deposit is $10,000, with the exception of wire transfers that do not have a limit. While the minimum deposit is $100, Forex.com recommends depositing at least $2500. This is to provide better flexibility in managing your trades and accounts

There is also a $100 minimum withdrawal amount. The maximum withdrawal amount is $25,000 per transaction, excluding wire transfers. 

User Reviews: 4/5

Current user reviews for Forex.com are overwhelmingly positive. Still, we don’t want to discount some of the less positive reviews, as those can signal key pain points for a broker. Forex.com users cite its performance in the forex trading market, including a wide range of currency pairs. Customer support reviews have increased noticeably in the past few years, which is a plus. Overall, if we were choosing a broker just on user reviews, Forex.com would be a contender. 

Community Reviews and Expert Recommendations

Now, let’s go a bit deeper into community reviews and what the experts think about Forex.com. Starting with the community, Forex.com generally receives positive reviews. On the review site Trustpilot, Forex.com has earned 4.7 out of 5 stars, with over 1,500 reviews. 

Here’s an example. 

“I have had a live account with Forex.com for about three months. All is well so far. I’ll be increasing funds after my trading strategy proves successful. Good to know that the broker is US regulated. The challenge is making a profitable strategy with the account constraints required under US regulation.” – Trustpilot review. 

However, not every review is positive. For example, this review of Forex.com’s mobile app. 

“This mobiAndroidfor android crashes if left minimized for about 10 minutes. So I have to constantly log in to check my position status. It crashes so often that my phone gives me a recommendation to uninstall it due to frequent crashes. No other app crashes on my phone, just this one. If they can fix this problem this app will be 4-5 stars. Update: No one has addressed this issue. Many times I need to close my position and the app is unreliable. I’ll have to move my funds to another broker.” – Google Play review. 

From the experts, most are happy enough to recommend Forex.com. Strong regulation is a major selling point among experts, as is the wide range of currency pairs, and trading platforms. 

Price

There isn’t a monthly or annual fee for signing up with a Forex.com account. The broker works entirely on a spread and commission model. The price an individual trader pays depends on which instruments are traded and account type. Forex.com does charge an inactivity fee, however, it applies only after a full 12 months of non-use. 

Where to Find

Visit Forex.com to learn more about the platform and do a deep dive with your own research. The site is easy to navigate, and it offers a comprehensive FAQ section to answer any questions we may have missed. 

Visit Forex.com at the following sites, based on your location. 

• Forex.com US
• Forex.com UK
• Forex.com Canada
• Forex.com Latin America
• Forex.com Middle East & North Africa

Alternatives to Forex.com

eToro

eToro is another highly regulated broker and is well respected in the industry. eToro has a massive customer base, with over 35 million users worldwide. It is also considered one of the world’s leading social trading platforms, making it a top choice for novice traders. eToro is also a great choice if you’re looking to diversify your portfolio more than what Forex.com offers. Our eToro review explains more about what this broker offers. 

FP Markets

FP Markets offers both Forex and Iress accounts and is competitive with Forex.com in areas like platform options. FP Markets also offers social trading, but overall their appeal is for more advanced traders. They offer over 10,000 instruments and are robustly regulated by top-tier authorities. Our FP Markets review highlights all the key details. 

AvaTrade

AvaTrade is an online broker that checks all the boxes and earns positive feedback from both customers and experts. In our AvaTrade review, we broke down why AvaTrade is a good option. For those considering Forex.com, AvaTrade matches them in regulation, reputation, platforms, tools, and more. AvaTrade offers forex, CFDs, and crypto. Additionally, they provide educational resources that match the level offered by Forex.com. 

FXGlory

FXGlory is an online broker with a long history of forex trading success. FXGlory isn’t as highly regulated as Forex.com, which is a concern, but they do offer a good number of currency pairs and a low minimum deposit. FXGlory isn’t for everyone, but if you’re looking for a low-cost entry into forex trading, this is an option. Just use caution before investing too much due to the lack of regulation. More on this broker with our FXGlory review. 

Final Thoughts

During our Forex.com review, we’ve covered a lot of territory. We’ve looked at Forex.com’s strong points, such as the level of security and strong regulation. We’ve also looked at the broker’s weaker points, including a past customer service record that’s less than sparkling and limited products. Overall, Forex.com is a forex broker that we are confident in recommending, especially for intermediate or advanced-level traders. 

Here are a few key takeaways from our Forex.com review. 

• Forex.com is an award-winning, reliable global forex broker. 
• While they don’t offer a diverse range of products, they are a leader in forex trading. 
• Forex.com is one of the most regulated, secure online brokers. 
• They offer a great range of educational materials for all levels of traders. 
• Overall fees are low with Forex.com, but stock CFDs are an exception. 
• Forex.com offers a demo account, which is a great way to better understand its platform. 

At the end of the day, it’s important to research all the options when choosing a forex broker. It’s also important to approach the search with a solid foundation of knowledge on forex trading. Resources like basic forex terms you should know before trading and learning how to read forex charts provide important basics. 

When researching forex brokers and entering the world of online trading, having a trusted partner is important. 

At TopBrokers, we specialize in providing broker reviews and resources tailored to the needs of today’s investment traders. With each review, we look at critical components that matter to help you make the most informed decisions. We encourage you to explore our broker reviews and visit often for the latest market news.