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Risk Warning: Your capital is at risk. Statistically, only 11-25% of traders gain profit when trading Forex and CFDs. The remaining 74-89% of customers lose their investment. Invest in capital that is willing to expose such risks.

4.1
/ 5

City Index review

By azeshan
Updated on Sep 7, 2024
|
13 mins read

Overview

Choosing a broker is a complex task requiring careful research and consideration. Making the wrong move can substantially affect potential gains, and in the worst cases, could lead...
See full overview for City Index
Countries
+40
Our Verdict
4.1
/ 5
Commissions & Fees
4.2
/ 5
Deposit & Withdrawal
4.3
/ 5
Customer Support
3.8
/ 5
Account Opening
4.1
/ 5
Regulation & Safety
4
/ 5

Our 5-step process of verification and evaluation – How do we obtain information?

 

General inspection – 30%

Trading experience – 30%

Technical audit – 20%

Collective experience from collaborations with the broker – 10%

Interviews with real traders – 10%

 

See the entire process here.

Pros

  • Well-Regulated

  • Wide Range of Markets

  • Advanced Trading Tools and Platforms

  • Excellent Mobile App

  • Comprehensive Educational Resources

Cons

  • Inactivity Fees

  • Limited Account Types

  • Limited Leverage

General details

Type of accounts
Standard Accounts
Execution Model
Deposit currency
AUD
CAD
CHF
EUR
GBP
NZD
HKD
USD
ZAR
Regulatory complience
ASIC
FCA
Deposit payment systems
Withdrawal payment systems
Support Languges
English
Autotrading
City Index Social Trading MT4 EA SMART Signals
Contact details
[email protected] +65 6826 9988

Customer reviews

Read real reviews from traders all over the world:

D
David
4 July 2022
Advantages: Trading platform
Disadvantages: Fake trading platform
If you lost money to online scams, there's a chance you can get it back if you send a detailed email and open a case with Assetsclaimback/com. They specialize in dealing with online scams and helping victims be reimbursed through the use of cyber analysis, triangulation and careful research with zero-cost assistance
O
Oliver Campbell
6 June 2022
Advantages: Bonuses and contests Affiliate Program License Simple withdrawal of earnings
Disadvantages: Technical failures
The broker boasts a large set of trading tools, including hedging and scalping. It is also possible to choose a convenient model for work here, which many other brokers do not offer. In general, the platform looks reliable and focused primarily on convenience.
See all 10 customers reviews

Accounts

City Index Trading Accounts

City Index offers three types of trading accounts. These include; 

  • Standard Account: City Index’s Standard Account is designed for traders who want to trade with real money. With this account, traders can access the full range of assets available on the platform and enjoy competitive spreads. The minimum deposit required to open a Standard Account is $250. Traders also have access to various educational resources and research tools to help them make informed trading decisions.
  • Demo Account: City Index’s Demo Account is a risk-free account that allows traders to practice trading strategies and try out the platform without using real money. The account is pre-loaded with virtual funds that can be used to trade across a range of markets. The Demo Account is ideal for new traders who want to learn how to trade or experienced traders who want to test out new strategies.
  • Segregated Account: City Index’s Segregated Account is designed for traders who want to separate their funds from the broker’s. This account offers additional security and protection, as traders’ funds are held in a separate account from the broker’s funds. The minimum deposit required to open a Segregated Account is $100,000. Traders who opt for a Segregated Account also have access to a dedicated account manager and personalized support.
Standard - City Index
Scalping
Hedging
Trading with expert advisers
Trading 24 hours a day
Trailing stop
Trading Platforms
METATRADER 4 Meta Trader 4 Mobile
Deposit currency
USD
EUR
Trading instruments
Forex
1:400
Number of currency pairs: 9
AUD
CHF
CAD
EUR
GBP
NOK
NZD
SGD
USD
1:200
1:200
1:200
Spread betting
Stop Out
50 %
Minimum position size
0.01 units
Execution type
market
Spread type
Floating
Decimal places
5
Margin Call
80 %
Other
Swap free
VIP account
Phone trading
Scalping
Hedging
Spread type
Trading with expert
Trading 24 hours a day
Trailing stop
Interest on free balance
Mailing the documents

Tradable instruments

Tradable instruments on City Index trading platforms include:

 

Currencies
80
Indices
21
Stocks
-5
Commodities
N/A
Cryptocurrencies
N/A
Bonds
N/A

Frequently asked questions

Find the right answer to your question below.

Is City Index safe and regulated?

It’s important to look at regulation and safety before deciding on a broker. The good news is that City Index is a safe and secure broker that has strong regulation. The Financial Conduct Authority (FCA) regulates it in the UK, the Australian Securities and Investment Commission (ASIC), and the Monetary Authority of Singapore (MAS). This regulation means that City Index must adhere to strict guidelines and be transparent about its trading. 

In addition, City Index has several other customer safety mechanisms in place, such as segregated funds, and negative balance protection. All platforms also have strong encryption to secure sensitive data.

What trading platforms does City Index offer?

City Index offers several trading platforms, including MetaTrader 4. This is an industry-standard platform that has many features and analytical tools. Our MetaTrader 4 review provides more information. 

Moreover, City Index has a proprietary platform called Web Trader. This is ideal for those who don’t want to download or install anything on their devices. 

Additionally, there is an app available on iOS and Android, ideal for on the go trading.

What markets can I trade with City Index?

City Index offers a wide range of markets for trading, including more than 80 currency pairs for forex trading. This broker offers access to the global indices market, shares in the London Stock Exchange, New York Stock Exchange, and NASDAQ. 

For traders who enjoy trading in commodities, City Index offers access to gold, silver, oil, and natural gas markets. The selection continues with global bonds and cryptocurrencies.

What are the fees and spreads like on City Index?

City Index works with a spread-based arrangement on most of its tradable instruments, and doesn’t charge commission. Spreads are quite competitive in comparison with other brokers, starting at 0.5 pips on major forex pairs. However, it’s important to remember that spreads can vary by market. For more information, read our article on low spread forex brokers

This broker doesn’t charge for withdrawals, however it does charge commission for CFDs. The amount is around 0.1% of the trade value with a minimum charge. Additionally, this broker charges an inactivity fee.  

What customer support does City Index offer?

City Index has excellent customer support, available 24/5 via telephone, email, and live chat. Support is available in several languages, and users praise its response times and quality of advice given. 

City Index compared with alternative brokers

To see the full broker review click “See review”, to see the complete table and compare more brokers visit our Comparison page.

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