Instaforex customer reviews

Hello, we are sorry to hear that you had a bad experience. If you still have no answer according to your issue, you can write to [email protected] o tell your trading account number and the date of appeal so we could check what exactly happened.

Pros: Bad broker

Cons: withdrawal

I requested 2 withdrawal requests 2 weeks ago, but InstaForex has only processed one. I have raised this concern to their support and was told they would forward the issue to their finance department for confirmation. Until now, no response to what really happened. Their live chat is useless, it just shows I’m on queue but no one’s really attending.

Pros: Contest promotions

Cons: None

I enjoy trading with InstaForex. It has good promotions like their 1500 welcome bonus. It really helps new traders who have little starting capital. Also, they have regular contests like trading contests where you can show your trading skills and also receive actual cash prizes. They have this annual contest where the grand prize is a brand new car. So cool!

Hello, we are sorry to hear that you had a bad opinion about our company. Please tell us more about your experience and problems you faced. Maybe you contacted our support service regarding the problems? We could check it if you provide us with the account number.

Pros: NONE

Cons: Unreliable services

Avoid this Forex broker at all costs. Their MT4 trading platform is unstable. Their PAMM system is the worst! It has many incompetent strategy providers. They advertise it like they screen them thoroughly, but no! They’re bad, unreliable and just want to milk money from weak traders. They also charge absurd commission! How can they do that when their work is trash? Above all, withdrawing money from InstaForex is a huge pain in the head. It takes forever!

Hello, thank you for choosing our company for your experience and for the positive feedback. We are really glad to work with you!

Pros: great trading environment

Cons: none

Two years of trading at Instaforex made me realize how important it is to invest on something for the long run. Instaforex is a great broker and I think that is one of the factors why my experience has been pleasant. My skills are even more enhanced because of the webinars that this broker conducts. Of course, their trading conditions are amazing as well.

Pros: None

Cons: scam bonus

InstaForex’s bonuses are not real, especially the free $1500. It asks for many requirements before you can withdraw the profits made. Mind you, these requirements are not mentioned in the bonus program’s terms and conditions. They use such programs to attract clients.

Hello, we are sorry that you have such a confused opinion about our company. InstaForex and ForexMart are two different companies with different bases. Please tell us your trading account number to help you to solve issues if it is needed.

Pros: no

Cons: BOGUS BROKER

InstaForex and ForexMart have the same owners. Therefore, they’re both using unethical ways to milk money from unsuspecting clients. Their bonus programs are not real. It’s super hard to make withdrawal when you make profits. These brokers don’t want you to win, if you do, they’ll do everything to get back to you.

Hello, sorry for the late reply. We are really happy to have you as a customer and always glad to help if needed! Thank you for choosing us and your positive feedback.

Hello, our company is apologizing for the late reply. Thank you for choosing us for your trading experience and your positive review. We are really happy to work with you and always glad to help if needed!

Hello, our company is apologizing for the late reply. Thank you for choosing us and for your honest review. We are really happy to have you as a customer and always glad to help if needed!

Hello, our company is apologizing for the late reply. We are sorry to hear that you had a bad experience. However, we are doing our best to improve the quality of our services so would be great if you tell us more about the problems you had faced. Maybe you contacted our support service regarding the problems? We could check it if you provide us with the account number.Thank you.

Hello, our company is apologizing for the late reply and sorry to hear you are having problems at the moment. Did you contact our support team regarding the withdrawal problem? If yes, kindly provide us with your account number for us to get more details. Thank you.

Pros: I can copy a deal instantly in my desire position and withdrawals are hassle-free

Cons: live price quote

I've getting profit regularly after joining social trading platform at InstaForex broker, I've seen that their platform show live price quote and execution almost 1 sec. So I can copy a deal instantly in my desire position and their Autochartist, one-click trading, pattern graphic, superior forex desk tools help me to make a decision accurately. My all withdrawals are hassle-free through Skrill payment. Overall I say their activities as like a professional broker and run my bussines smoothly in the risky market.

Dear Muhd Hassif, The company is authorized by the Cyprus Securities and Exchange Commission (CySEC) to provide services of conducting transactions in financial markets (license No. 266/15). If you are having trouble with your account, you may contact us through [email protected] so we can assist you. Kind regards, IFX Selena

Hi Senben, We apologize for this inconvenience. If there are unreleased funds, please let us know by contacting our finance department at [email protected] so that you can be assisted accordingly. Kind regards, IFX Selena

Hi Phoa, All withdrawal requests are processed by the financial department manually. Also, withdrawal time depends on the withdrawal type you choose. It is regulated by the payment system that processes the payment. Money withdrawal to online payment system takes 1 to 7 hours, while withdrawal to a bank card takes 1-6 banking days. Sometimes clients ignore the main rule to keep withdrawal proportions when they replenish their account using different payment systems. Funds withdrawal must be made via the same payment system through which depositing was made and using the same account or wallet (for QIWI, Yandex.Money, PayOnLine, and others). For further assistance, you may contact our finance department at [email protected]. Kind regard, IFX Selena

Pros: stable platform

Cons: none

For the first time, I listened to a friend's recommendation. He introduced Instaforex to me and I was even offered a startup bonus when I inquired. Of course, I took it to see what the broker has to offer as well. So I made my trading activities and I decided to push through with my trading journey at this broker. Amazingly, they have a productive trading environment for their clients and I really loved my trading experience.

Pros: None

Cons: withdrawal issue

InstaForex is holding my funds. Requested a withdrawal of $2000 from my trading account but until now, the company hasn’t processed it. They’ve been giving me the same error/excuse, card limit reached! I’ve reached out to my bank, and it turned out there were no issues whatsoever. InstaForex has been known for their withdrawal issues, should’ve known better.

Pros: none

Cons: withdrawal issues

I was a client of InstaForex from September 2017 to Dec 2019. I was a managing trader in their PAMM system. I had 24 clients under my network. Back in November 2019, my clients started to encounter problems withdrawing funds from their account. Some withdrawals were identified as processed but never received. Some had gotten their withdrawal, but not the full requested amount. I left them early this year, now I’m with Tickmill.

Pros: Fast execution, quick withdrawal

Cons: Support can do better

InstaForex is a pretty decent Forex broker. Spreads are tight, as long as you don’t trade during news releases. Leverage is higher than most brokers’ but I prefer keeping mine at 1:200. Support is average, they can be a bit slow to respond especially when the weekend is coming. In terms of security of funds, I think Insta is above average. I haven’t encountered anything fishy. They also have regular promotions and daily contests that test my trading skills so it’s fun.

Pros: SCAMMER

Cons: SCAMMER

Instaforex is a flat out scam and it’s not news. This market maker has been rejected by several regulators and countries worldwide. A lot of professional traders and even groups have warned traders, especially the new ones to never dare to transact with Instaforex due to its malpractices. They have this representative named IFX Yvonne who’s been defending this crook broker. I know some traders whose accounts had been banned by Instaforex after declining their withdrawal requests. Instaforex is just one of the greatest scammers in the history of the Forex market. Do yourself a favor and stay away.