Verdict

/ 5

OANDA review

trusted

By azeshan

Updated on Nov 6, 2024

14 mins read

13 customer reviews

Overview

OANDA Customer Support OANDA reviews agree that the broker has unique customer care support for its prospective and existing clientele. The broker’s customer support service is available to...

See full overview for OANDA

OANDA Customer Support

OANDA reviews agree that the broker has unique customer care support for its prospective and existing clientele. The broker’s customer support service is available to existing clients 24/5 between 8:00 and 20:00 CET. The broker’s customer care lines are:

Country	Phone Number
France	(+33) 182884361
Germany	(+49) 6995019607
Malta	(+356) 20345018
Poland	(+48) 799366830
Spain	(+34) 910479707

Prospective clients can contact the customer support service 24/5 from 9:00 to 17:00 CET on the following phone lines:

Country	Number
France	(+33) 184131722
Germany	(+49) 6995019606
Italy	(+39) 0684009607
Netherlands	(+31) 203233130
Poland	(+48) 799399910
Spain	(+34) 911120029

OANDA’s sales team can be contacted via email at [email protected], and relocating Europe clients can contact cxsupport@oanda .com for seamless transfer of their investments. The broker’s customer support team can provide support in English, French, German, and Spanish.

OANDA Corporation Licenses and Regulatory Compliance

OANDA Corporation: This subsidiary is a registered Retail Foreign Exchange Dealer (RFED) in the U.S. and is subject to the U.S. Commodity Futures Trading Commission (CFTC) regulations. It is also a Forex Dealer Member (FDM) of the National Futures Association with registration number NFA # 0325821.
OANDA Asia Pacific Pte. Ltd: This is the broker’s subsidiary in Singapore, and it is regulated and licensed by the Monetary Authority of Singapore with CMS License Number CMS100122-4. It is also a member of the International Enterprise Singapore with Commodity Brokers License Number OAP/CBL/2012.
OANDA (Canada) Corporation ULC: Our OANDA Canada review discovered that this Canadian subsidiary is regulated by the Investment Industry Regulatory Organization of Canada (IIROC).
OANDA Europe Limited: This OANDA subsidiary serves the entire European region and is authorized and regulated by the Financial Conduct Authority under license number 542574.
OANDA Japan Inc.: This OANDA Japanese subsidiary has a Type 1 Financial Instruments license from the Japanese Financial Services Agency. The company is registered under the Kanto Local Finance Bureau with license number #2137. It is also a member of the Financial Futures Association of Japan with registration number #1571.
OANDA Australia Pty Ltd.: This is OANDA’s Australian subsidiary, and it is regulated by the Australian Securities and Investment Commission (ASIC) with ABN 26 152 088 349 and AFSL number 412981.

Countries

+214

Devices

Max insured

Yes

Our Verdict

3.9

/ 5

See our process of evaluating brokers

Commissions & Fees

4.1

/ 5

Deposit & Withdrawal

/ 5

Customer Support

4.2

/ 5

Account Opening

3.6

/ 5

Regulation & Safety

3.5

/ 5

Our 5-step process of verification and evaluation – How do we obtain information?

General inspection – 30%

Trading experience – 30%

Technical audit – 20%

Collective experience from collaborations with the broker – 10%

Interviews with real traders – 10%

See the entire process here.

Pros

Cons

General details

Type of accounts

Unlimited Demo Accounts

Standard Accounts

Trading platforms

Execution Model

Deposit currency

USD

EUR

JPY

GBP

AUD

CHF

CAD

HKD

SGD

Regulatory complience

CFTC

NFA

Deposit payment systems

Withdrawal payment systems

Support Languges

English

Spanish

Italian

Chinese

Portuguese

Autotrading

Zulutrade MT4 EA MT5 EA TradingView

Contact details

[email protected]

Customer reviews

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Matthew Davis

30 January 2023

Advantages: Auto trading is supported, good trading conditions for novice traders

Disadvantages: Not so many CFDs

Lack of CFDs is the only disadvantage that I managed to notice, but I think that overall, this broker isn't bad at all. I'd say that it's a good option for novice traders, and it's not that hard to profit with auto trading there. Even if you won't choose that strategy, trading conditions there are great, compared to other traders, so I believe you won't be disappointed if you choose that broker.

Callum Wade

7 October 2022

Advantages: Training materials Quick and convenient withdrawal of earnings without commissions Fast verification High-quality analytics

Disadvantages: None

In general, if you look at it in comparison with other brokers, then they are very good in this office. There are quite favorable conditions, a convenient conclusion (it's still good that there is a bank of its own), many options for exactly how to trade. The main thing is to have a head on your shoulders and attentiveness. With all my desire, I cannot agree with a lot of negative reviews, a good and reliable broker.

See all 13 customers reviews

Accounts

Type of Trading Accounts

OANDA forex brokers cater to both beginners and more experienced traders alike. These accounts include:

Standard Account: This account offers access to all tradable instruments, with no minimum deposit required and leverage of up to 50:1. Additionally, the account is commission-free, and the spreads for the EUR/USD start at just 1.0 pips.
Demo Account: This OANDA forex review gathered that the broker’s demo account accurately simulates the conditions of the Standard Account and comes with a virtual balance of 100,000 USD. Traders can continue to use the demo account indefinitely if they request it from OANDA’s customer service.

Standard Account - OANDA

Scalping

Trading with expert advisers

Trailing stop

Trading Platforms

METATRADER 4 Meta Trader 4 Mobile OANDA FxTrade

Deposit currency

USD

EUR

JPY

GBP

AUD

CHF

CAD

HKD

SGD

Trading instruments

Forex

1:50

Number of currency pairs: 19

AUD

USD

JPY

GBP

CHF

CAD

HKD

SGD

ZAR

CZK

DKK

HUF

NOK

NZD

PLN

SEK

TRY

MXN

THB

Cryptocurrencies

Stop Out

50%

Minimum position size

1 unit

Maximum position size

10 million units

Execution type

market

Spread type

Floating

Decimal places

Margin Call

50%

Locked Margin Level

Commission

1.2 pips

Other

Swap free

VIP account

Phone trading

Scalping

Hedging

Spread type

Trading with expert

Trading 24 hours a day

Trailing stop

Interest on free balance

Mailing the documents

Demo account - OANDA

Scalping

Trading with expert advisers

Trading 24 hours a day

Trailing stop

Trading Platforms

METATRADER 4 OANDA FxTrade Meta Trader 4 Mobile

Deposit currency

USD

EUR

JPY

GBP

AUD

CHF

CAD

HKD

SGD

Trading instruments

Forex

1:50

Number of currency pairs: 16

AUD

CAD

CHF

EUR

GBP

HKD

NZD

SGD

TRY

USD

ZAR

CZK

SEK

DKK

THB

NOK

Cryptocurrencies

Stop Out

50%

Minimum position size

1 unit

Maximum position size

10 millions units

Execution type

instant

Spread type

Floating

Decimal places

Margin Call

50%

Locked Margin Level

Other

Swap free

VIP account

Phone trading

Scalping

Hedging

Spread type

Trading with expert

Trading 24 hours a day

Trailing stop

Interest on free balance

Mailing the documents

Tradable instruments

Tradable instruments on OANDA trading platforms include:

Forex
Crypto

The range of tradable instruments the broker offers varies across different regions due to the
OANDA regulations vary in each region. For instance, in the US, Forex is
Available, with a selection of over 69 currency pairs. US customers can also trade
Cryptocurrencies are offered through Paxos. Paxos is a separate legal entity from OANDA.”.

Currencies

Cryptocurrencies

Frequently asked questions

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Do I have a regulated Forex Broker?

Yes, OANDA is a regulated forex broker with licenses with the top global authorities. These include the FCA (UK), ASIC (AUSTRALIA), and the CFTC (US), among others. OANDA is known and respected for being robustly regulated.

When choosing a forex broker, it’s essential to choose one that is regulated. This ensures the broker follows industry best practices. Regulation is also essential for client protection and is a key feature new traders must look for.

For new traders who are feeling less than comfortable with their money on the line, mastering forex forecasts can help you gain confidence.

What do you want me to say to you if I have more information?

Clients are offered OANDA’s proprietary platform in both web and mobile versions. Additionally, OANDA also supports MetaTrader 4 and TradingView platforms, each catering to different trader preferences. Potential clients can explore the range of platform offerings on OANDA’s website.

Do you have any doubts about trading conditions?

There are two account types offered by OANDA. The options include a spread-only account and the Elite Trader account. The spread is only commission free, but the Elite Trader offers tighter spreads. With Elite Trader there are minimum deposit and monthly volume requirements.

Do you have a search for my lens?

MarketPulse Hub is the primary resource of research and educational materials from OANDA. Daily industry articles, podcasts, videos, and a range of educational materials can all be accessed through MarketPulse.

Is Good S Endas Custom Sport?

Overall, OANDA receives above-average marks for its customer support, although there are outliers. Responsiveness and a knowledgeable support team are highlights mentioned in reviews. Occasionally, there are complaints about responsiveness and problem resolution.

OANDA’s customer support is available via live chat, email, and phone support.

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