2 mins read | 
They are regulated and provide great online and contact support. It’s easy to reach them whenever needed.
Overview
Founded in 2014, Capital Index is a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading on a range of financial instruments including Foreign Exchange...
Founded in 2014, Capital Index is a global online brokerage specialising in CFDs, Financial Spread Betting and Spread Trading on a range of financial instruments including Foreign Exchange (FX), Commodities, Indices and Metals. With operations in the UK and Cyprus the company is staffed by experienced traders and professionals with distinguished reputations in the financial markets, offering in-depth knowledge, strong client focus and total commitment to ethical standards. They are supported by an advanced technical infrastructure that provides an outstandingly efficient, rapid online trading environment.
Countries
+189
+189Devices
Minimum deposit $100Withdrawal fee $0Deposit fee $0Max insured £85,000
Our Verdict 3.9 / 5
See our process of evaluating brokers
Commissions & Fees3.8 / 5
Deposit & Withdrawal3.6 / 5
Customer Support3.5 / 5
Account Opening4 / 5
Regulation & Safety4.6 / 5
Pros
- Top tier regulators like CySEC, FSCS, and FCA
- Variety of trading accounts with different spreads and leverage options
- Diverse range of assets.
- Negative balance protection.
Cons
- Only available to the UK residents.
- Inactivity fees apply to dormant accounts
- Higher spreads on standard accounts
- Limited Payment methods
General details
Type of accountsSTP accountsStandard AccountsVIP accountsSegregated accounts
Trading platformsMetaTrader 4
Execution modelSTP
Deposit currencyGBP
EUR
USD
GBPEURUSDDeposit payment systems
Withdrawal payment systems
Support languagesEnglish
EnglishAuto tradingmql
Contact details[email protected]+44 20 7060 5120
Customer reviews
Overall score 3.9 / 5 · 12 customer reviews
Read real reviews from traders all over the world:
The company accepts deposits easily but getting withdrawals has been a real struggle. I would suggest using a more trusted and well-known broker.
The support agent gave me the information I needed but sounded a bit abrupt when I asked for clarification. Apart from that, the service was good.
My inquiry was handled quickly with a fast response. I’m really impressed with the service.
Capital Index is very helpful and their pop-up chat support always responds quickly. The service has been excellent.
I requested a withdrawal from Capital Index over ten days ago but still have not received my money. They said they cannot pay yet and gave no date which is very disappointing.
I wanted to upgrade my account and the customer service team was very helpful. The process was quick and smooth.
The team was very polite and helpful and fixed the error quickly. Their response was excellent.
I moved to the UK and needed to update my address with Capital Index which required a new account and fund withdrawal. The support team helped quickly through Smartcharts and made the process easy.
I moved to the UK and needed to update my address with Capital Index which required a new account and fund withdrawal. The support team helped quickly through Smartcharts and made the process easy.
Based on my experience I would advise caution with Capital Index and Learn to Trade. I found their setup unclear regarding how trades are executed and where liquidity comes from.
Big thanks to Ray from Capital Index for the amazing service. I’ve been with them since around 2013 and he still makes sure everything runs smoothly every time.
Accounts
Capital Index offers Unlimited Demo Accounts, STP Accounts, and Segregated Accounts.
PRO - Capital Index
Swap-free account Phone trading Scalping Hedging Trading with expert advisers Trading 24 hours a day Trailing stop Interest on free balance Mailing the documents
Trading platformsMetaTrader 4
Deposit currencyUSDEURGBP
Trading instruments
- Forex1:200
- CFDs Indices1:100
- Metals Gold, Silver1:200
- Energy Source Oil, Gas1:100
- Shares1:5
- Min deposit$10,000/£10,000/€10,000
- Max leverage1:200
- CommissionVaries
- Execution typemarket
- Speed of execution150 ms
- Spread typefloating
- Minimum position size0.01 units
- Maximum position sizeVaries
- Max. number of ordersNo limits
- Decimal places5
- Margin Call100%
- Stop Out90%
- Locked margin levelNot specified
Advanced - Capital Index
Swap-free account Phone trading Scalping Hedging Trading with expert advisers Trading 24 hours a day Trailing stop Interest on free balance Mailing the documents
Trading platformsMetaTrader 4
Deposit currencyUSDEURGBP
Trading instruments
- Forex1:200
- CFDs Indices1:100
- Metals Gold, Silver1:200
- Energy Source Oil, Gas1:100
- Shares1:5
- Min deposit$100/£100/€100
- Max leverage1:200
- CommissionVaries
- Execution typemarket
- Speed of execution150 ms
- Spread typefloating
- Minimum position size0.01 units
- Maximum position sizeVaries
- Max. number of ordersNo limits
- Decimal places5
- Margin Call100%
- Stop Out90%
- Locked margin levelNot specified
Tradable instruments
A total of 185+ instruments are available on the Capital Index trading platform.
✓Currencies53
✓Commodities5
✓Indices11
✓Stocks121
Frequently asked questions
Find the right answer to your question below.
Is Capital Index a scam?
Capital Index is not a scam; it is a legitimate and regulated broker, overseen by the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC). These regulations ensure that the broker operates under strict standards, protecting client funds and ensuring fair trading practices.
How to open a Capital Index Trading Account?
To open a Capital Index trading account: Visit Website : Go to the Capital Index website and click "Open Account." Select Account Type : Choose the account type (standard, professional, demo). Fill Registration Form : Provide personal details and financial information. Submit Documents : Upload ID and proof of address for verification. Agree to Terms : Review and accept the terms and conditions. Fund Account : Deposit funds using available payment methods. Start Trading : Log in to the platform and begin trading.
