Risk Warning: Your capital is at risk. Statistically, only 11-25% of traders gain profit when trading Forex and CFDs. The remaining 74-89% of customers lose their investment. Invest in capital that is willing to expose such risks.

UOB Kay Hian Review

4
3 reviews
PAYMENT SYSTEMS
  • Deposit
  • Withdrawal

UOB Kay Hian general information

Founded in: 2000 year
Headquarters:
Singapore
Offices in the country:
United Kingdom, Hong Kong, Indonesia, China, Malaysia, Thailand
Minimum Deposit: 0 $
Website: www.utrade.com.sg
Website languages: English, Chinese
Execution model:
NDD
Deposit currency: USD, SGD
Support languages: English, Chinese
Regulated by: MAS (Singapore)
Mobile trading: iOS, Android
Types of offered accounts:
Unlimited Demo Accounts, Standard Accounts, Segregated accounts
Affiliate program: Not

UOB Kay Hian Forex broker description

Pros

  • Strong Financial Backing: UOB-Kay Hian is a subsidiary of United Overseas Bank (UOB), one of the largest banks in Singapore. This provides strong financial backing and stability for the broker, which can be reassuring for traders.

  • Multiple Account Types: UOB-Kay Hian offers various account types. This allows traders to choose an account type that best suits their trading needs and preferences.

  • Advanced Trading Tools: UOB-Kay Hian provides advanced trading tools such as live market data, charting software, and order management systems, which can help traders make informed trading decisions.

  • Personalized Investment Advisory Services: UOB-Kay Hian offers personalized investment advisory services to clients, providing tailored investment strategies and recommendations based on their financial goals and risk profile.

  • Strong Regulatory Compliance: UOB-Kay Hian is firmly committed to regulatory compliance, ensuring that clients' funds are held in segregated accounts and that anti-money laundering and other regulatory requirements are followed.

  • Zero minimum deposit

Cons

  • Limited Global Reach: UOB-Kay Hian's services are primarily geared towards clients in the Asia-Pacific region, so it may not be the best choice for traders looking to access markets outside of this region.

  • Limited Research Tools: While UOB-Kay Hian provides some research tools, they are limited compared to other brokers in the region. This may be a disadvantage for traders who rely heavily on research for their trading decisions.

  • Limited Trading Platforms: While UOB-Kay Hian offers a proprietary platform, UTRADE, UTRADE plus, UTRADE Robo, and the popular MetaTrader 4 and 5 platforms, it does not provide access to other popular platforms like cTrader or NinjaTrader.

  • Absence of Cryptocurrencies trading.



Unique Selling Points

  • Strong Financial Backing: UOB-Kay Hian is a subsidiary of United Overseas Bank (UOB), one of the largest banks in Singapore. This provides strong financial backing and stability for the broker, which can be reassuring for traders.

  • Multiple Asset Classes: UOB-Kay Hian offers many asset classes, including stocks, bonds, forex, futures, and options. This allows traders to diversify their portfolios and take advantage of multiple trading opportunities.

  • Advanced Trading Tools: UOB-Kay Hian provides advanced trading tools such as live market data, charting software, and order management systems, which can help traders make informed trading decisions.

  • Personalized Investment Advisory Services: UOB-Kay Hian offers personalized investment advisory services to clients, providing tailored investment strategies and recommendations based on their financial goals and risk profile.

  • Robust Research and Analysis: UOB-Kay Hian's research and analysis team provides daily market insights, company reports, and stock recommendations, which can help traders stay informed and make better trading decisions.

  • Strong Regulatory Compliance: UOB-Kay Hianis strongly committed to regulatory compliance, ensuring that clients' funds are held in segregated accounts and that anti-money laundering and other regulatory requirements are followed.

  • Competitive Pricing: UOB-Kay Hian offers its services competitively, with low commission rates and no custody fees for some account types. This makes it an attractive option for traders looking for cost-effective solutions.


Introduction

UOB-Kay Hian is a Singapore-based brokerage firm that has been in operation for over 40 years. The company was founded in 1970 as Kay Hian & Co. (Pte) Ltd and was acquired by United Overseas Bank (UOB) in 2000. Since then, UOB-Kay Hian has expanded its operations to several countries, including Singapore, Malaysia, Thailand, Hong Kong, China, and Indonesia.

UOB-Kay Hian offers various financial services, including online trading, investment advisory services, research and analysis, and more. The company's online trading platform, UTRADE, is available in multiple versions, including UTRADE Plus, UTRADE Web, and UOB-Kay Hian Mobile, which allows clients to access the platform from their desktop, web browser, or mobile device. UTRADE also offers a robo-advisory service called UTRADE Robo, which uses algorithms to provide clients with personalized investment recommendations.

UOB-Kay Hian's fees and commissions vary depending on the type of account and the asset class being traded. The brokerage offers several account types, including the UTRADE Plus account, designed for active traders with lower brokerage fees and minimum trading fees. The company also offers CFD trading through its UTRADE CFD platform, which allows clients to trade on margin and take advantage of leverage. UOB-Kay Hian's commitment to providing innovative financial services and competitive pricing has made it a popular choice for traders in Asia. In this UOB-Kay Hian review, we will explore everything you need to know about the broker. 


Supported Countries

UOB-Kay Hian is a Singapore-based brokerage firm that operates in several countries across Asia. The companies in Singapore, Malaysia, Thailand, Hong Kong, China, and Indonesia offer a wide range of financial services to clients in these countries. The support countries include Australia, Brunei, Cambodia, China, Fiji, Indonesia, Japan, Kiribati, Laos, Malaysia, Marshall Islands, Micronesia, Mongolia, Myanmar (Burma), Nauru, New Zealand, Palau, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Timor-Leste, Tonga, Tuvalu, Vanuatu, and Vietnam.

The restricted countries include Iran, North Korea, Sudan, Syria, the United States, and Cuba, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic (CAR), Chad, Comoros, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia (formerly Macedonia), Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and United Kingdom.

Regarding language support, UOB-Kay Hian offers services in multiple languages, including English, Mandarin, Bahasa Melayu, Thai, and Cantonese. The company's online trading platform, UTRADE, is available in English, Mandarin, and Thai, allowing clients to access the platform in their preferred language.


Customer Service Rating

UOB-Kay Hian has a customer service rating of 4.1 stars, according to Forexsuggest. While the majority of UOB-KayHian'sn reviews are positive, there have been some negative comments regarding customer service. However, UOB-Kay Hian has addressed these concerns and improved its customer service offerings.

Some of the negative reviews centered around delayed response times and difficulty in reaching customer service representatives. UOB-Kay Hian has acknowledged these issues and has implemented several measures to improve customer service, including hiring additional staff and improving response times.


UOB-Kay Hian Trading Platforms

UOB-Kay Hian offers a variety of trading platforms to its clients, each designed to cater to different trading styles and preferences.

  • UTRADE: This is the broker's flagship platform and provides clients with access to a wide range of products across different asset classes, including stocks, bonds, futures, options, and CFDs. The platform is known for its user-friendly interface, advanced charting tools, and customizable trading features.

  • MT4 and MT5: UOB-Kay Hian also offers clients the option to trade on the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. These platforms are widely recognized for their advanced charting capabilities, extensive technical analysis tools, and automated trading features. They are particularly popular among experienced traders who require more sophisticated trading tools and algorithms.

  • UTRADE Plus: UTRADE Plus is a premium version of the UTRADE platform that offers enhanced features and functionality, including advanced charting tools, comprehensive research reports, and customizable watchlists.

  • UTRADE Robo: UTRADE Robo is a robo-advisory platform that uses sophisticated algorithms to create personalized investment portfolios for clients based on their risk tolerance and investment goals.

  • UOB-Kay Hian Lite: This simplified and user-friendly platform is designed for beginners new to trading. It provides a basic set of trading features. It is a great starting point for novice traders who want to familiarize themselves with the basics of trading before moving on to more advanced platforms like UTRADE or MT4/MT5.


Type of Trading Accounts on UOB-Kay Hian

  • Unlimited Demo Accounts: The broker offers unlimited demo accounts for clients new to trading or wanting to test out UOB-Kay Hian's platform. These accounts are entirely free and allow clients to trade using virtual funds without any risk of losing real money. Demo accounts are a great way to practice trading strategies, learn about the markets, and get a feel for UOB-Kay Hian's trading platform.

  • Standard Accounts: UOB-Kay Hian also offers standard trading accounts for clients who want to trade using real money. These accounts have a minimum deposit requirement and offer access to a wide range of trading products. Standard accounts also come with various features, including advanced charting tools, news feeds, and customizable trading features.

  • Segregated Accounts: For clients who want an added layer of security, UOB-Kay Hian offers segregated accounts. These accounts are separate from the broker's funds and are held in trust for the client's benefit. This means that in the unlikely event of the broker facing financial difficulties, the client's funds will be protected. Segregated accounts are typically offered to high-net-worth clients or those who trade in large volumes.


Trading Denominations on UOB-Kay Hian

UOB-Kay Hian offers trading in various currencies, allowing clients to trade in their preferred currency denomination. The broker offers trading in major currencies such as USD, EUR, GBP, and JPY, as well as other currencies such as AUD, CAD, CHF, HKD, and SGD. This provides clients with flexibility in trading and allows them to manage their trading accounts in their preferred currency.


Company Structure

UOB-Kay Hian is a reputable brokerage firm founded in 2000 in Singapore, offering a wide range of financial products and services. The company has a strong presence in Asia, with branches in countries such as Malaysia, Thailand, Hong Kong, and China. With over 20 years of experience in the financial industry, UOB-Kay Hian is recognized for its exceptional service and has been awarded numerous accolades.

The firm currently employs over 1,000 staff across its branches, focusing on providing quality investment advice and services to retail and institutional clients. UOB-Kay Hian offers a variety of trading accounts to cater to the diverse needs of its clients, which provides access to multiple markets and trading platforms. Additionally, the company charges competitive brokerage fees and commissions, making it a preferred choice for many traders.

UOB-Kay Hian continues to innovate and stay ahead of the curve by investing in technology and offering cutting-edge tools such as the UTRADE CFD platform and the UTRADE Robo advisory service. 

Clients can also access the firm's services on the go through its mobile trading platform, making trading more accessible and convenient. UOB-Kay Hian is a well-established brokerage firm with a solid company structure and a commitment to providing its clients with the best possible trading experience.


UOB-Kay Hian Licenses and Regulatory Compliance

  • Hong Kong Securities and Futures Commission (SFC): License No. AAE524

  • Monetary Authority of Singapore: license №197000447W

  • The Stock Exchange of Thailand (SET): License No. 14/65

  • Indonesia Stock Exchange (IDX): License No. KEP-03/PM/MI/2000

  • Securities Commission of Malaysia (SC): License No. CMSL/A0256/2006

  • Philippines Securities and Exchange Commission (SEC): License No. A199


UOB-Kay Hian Customer Protection 

UOB-Kay Hian takes the safety and security of its clients' funds seriously. They have taken various measures to protect their customers' assets. One of the ways they do this is by keeping their clients' funds in segregated accounts. This means that the client's money is held separately from the broker's operational funds. Therefore, if the broker becomes insolvent, clients' funds will not be used to pay off the broker's debts.

UOB-Kay Hian is also a member of the Securities Commission of Malaysia (SC), which regulates the activities of its members to ensure that they operate fairly and transparently. This provides an additional layer of protection for UOB-Kay Hian's clients. The broker is also regulated by the Monetary Authority of Singapore (MAS), which ensures that UOB-Kay Hian adheres to strict compliance and risk management standards.

In addition to these measures, UOB-Kay Hian also provides its clients with negative balance protection. This means that clients' accounts cannot go into negative territory, even in the event of a significant market movement. UOB-Kay Hian has also implemented two-factor authentication (2FA) to ensure clients' accounts are secure from unauthorized access.


Trading Information

UOB-Kay Hian offers different trading information to help clients make informed decisions. A lot refers to the standardized unit size of a financial instrument traded in the financial markets. The lot size varies depending on the financial instrument being traded.

In the case of forex trading, the standard lot size is 100,000 units of the base currency. However, UOB-Kay Hian also offers mini and micro-lots that allow traders to trade smaller sizes of 10,000 and 1,000 units, respectively. This feature particularly benefits beginner traders or those with smaller trading capital who may want to avoid trading the standard lot size.


Tradable Instruments

  • Forex: Over 40 currency pairs, including majors, minors, and exotics

  • Commodities: Gold, silver, crude oil, and others

  • Equity CFDs: Over 5,000 CFDs, including major global stocks

  • Indices: Over 30 indices from around the world

  • Bonds: Corporate bonds and government bonds.


UOB-Kay Hian Leverage

UOB-Kay Hian offers competitive leverage on its trading platforms. For Forex trading, leverage can be as high as 50:1 for major currency pairs and 20:1 for minor and exotic pairs. CFD trading leverage can vary by the asset class, with equity CFDs offering up to 10:1 leverage and commodity CFDs offering up to 20:1 leverage. 


Deposits and Withdrawals

Deposits 

Deposit and withdrawal options on UOB-Kay Hian are varied and convenient for clients. The minimum deposit is $0, making it accessible for traders of all levels. Payment options include bank transfers, internet banking bill payments, EPS, and GIRO. UOB-Kay Hian does not accept cheques as a payment method. 

Deposit Method

Fees

Processed Time

Minimum Deposit

Bank Transfers

Free

1-2 business days

$0

Internet Banking

Free

Instant

$0

EPS

Free

Instant

$0

GIRO Form

Free

1-2 business days

$0

Cheques

Not Accepted

N/A

N/A    


Withdrawals

Withdrawals can be made via bank transfers, with a maximum processing time of 3-5 business days. It is important to note that the name on the bank account must match the name on the trading account to avoid any delays in processing withdrawals. No fees are charged for withdrawals, making it a cost-effective option for clients.

Withdrawal Method

Fees

Processed Time

Minimum Withdrawal 

Bank Transfers

Free

3-5 business days

$10

Internet Banking 

Free

Instant

$10

EPS

Free

Instant

$10

GIRO Form

Free

3-5 business days

$10

Cheques

Not Accepted

N/A

N/A    


UOB-Kay Hian Trading Education and Training

UOB-Kay Hian offers their clients comprehensive trading education and training, ranging from beginners to experienced traders. They have a team of dedicated professionals who provide a wide range of educational resources to help traders improve their knowledge and skills. These resources include webinars, seminars, workshops, tutorials, and educational articles.

Their webinars cover various trading topics, such as market analysis, trading strategies, risk management, and trading psychology. They are conducted by seasoned professionals in the industry and are designed to provide traders with practical knowledge and insights. Seminars and workshops are also available, offering hands-on experience and networking opportunities for traders.

UOB-Kay Hian also provides a range of educational articles and tutorials on its website. These cover topics such as technical analysis, fundamental analysis, trading platforms, and risk management. Traders can access these resources anytime, making it convenient for them to learn and improve their trading skills at their own pace.


FAQs

  • Is UOB-Kay Hian Trading a scam?

UOB-Kay Hian Trading is a legitimate brokerage firm with a reputable track record. It is regulated by the Monetary Authority of Singapore (MAS), and its license number is №197000447W.

  • How to Open UOB-Kay Hian Trading Account?

To open a UOB-Kay Hian Trading account, you can either apply online or visit one of their branches in person. You will need to provide your personal details, identification documents, and other relevant information. Once your account is approved, you can fund it and start trading. 

  • Does UOB-Kay Hian Support U.S. residents?

UOB-Kay Hian does not support U.S. clients. They are a Singapore-based brokerage firm that is regulated by the Monetary Authority of Singapore (MAS) and only accepts clients from certain countries in Asia-Pacific, Europe, and the Middle East. U.S. residents are not allowed to open accounts with UOB-Kay Hian due to the regulatory restrictions and compliance requirements in the United States.


Conclusion

UOB-Kay Hian offers a range of trading platforms and accounts to cater to the needs of different traders, including the Unlimited Demo Account, Standard Account, and Segregated Account. The broker is regulated by several regulatory bodies, ensuring high customer protection. With various tradable instruments, traders can find ample opportunities to diversify their portfolios. Additionally, the broker provides leverage of up to 50:1 on Forex and other CFDs, allowing traders to magnify their trading potential. 

UOB-Kay Hian also offers comprehensive trading education and training resources to help traders improve their trading skills. With a minimum deposit of $0 and a range of payment options, including bank transfers and Internet banking bill payments, the broker makes it easy for traders to deposit and withdraw funds. Based on several UOB-Kay Hian broker reviews, the broker is a reputable and reliable broker for traders looking to enter the financial markets.

Trading accounts of UOB Kay Hian

  • Standart
Trading platforms: MetaTrader 4, UTRADE FX Elite
Deposit currency :
USD - US Dollar
SGD - Singapore Dollar
Trading instruments:
Forex1:50
Number of currency pairs: 34
  • AUD/CAD
  • AUD/CHF
  • AUD/JPY
  • AUD/NZD
  • AUD/SGD
  • AUD/USD
  • CAD/JPY
  • CHF/JPY
  • CHF/SGD
  • EUR/AUD
  • EUR/CAD
  • EUR/CHF
  • EUR/GBP
  • EUR/JPY
  • EUR/NZD
  • EUR/SGD
  • EUR/USD
  • GBP/AUD
  • GBP/CAD
  • GBP/CHF
  • GBP/JPY
  • GBP/NZD
  • GBP/SGD
  • GBP/USD
  • NZD/CAD
  • NZD/CHF
  • NZD/JPY
  • NZD/SGD
  • NZD/USD
  • SGD/JPU
  • USD/CAD
  • USD/CHF
  • USD/JPY
  • USD/SGD
CFD's1:10
Metals1:50
  • Gold
  • Silver
Energy sources1:50
Stock exchange
  • Bonds
  • Depositary Receipts (ADR and GDR)
  • Exchange goods (UTS)
  • Funds (ETF)
Entry to stock exchanges
  • NYSE (USA)
  • LSE (United Kingdom)
  • TSE (Japan)
Stop Out:
20 %
Execution type:
Market Execution
Swap Free:
No
VIP Account:
No
Spread type:
Floating
Decimal places:
4 characters
Margin Call:
100 %
Phone trading:
Yes

Contacts of UOB Kay Hian

Headquarters
Singapore , SingaporeAnthony Road, 8
show on the map
+65 6536 9338Телефон штаб-квартиры

Recent customer reviews of UOB Kay Hian

Roeland De Jong 01 November 2021

Advantages: Long work experience, the presence of a license in several jurisdictions, including in the EU and the absence of mass negative reviews. The broker has 6 accreditations, the website is translated into 30 languages. In addition to currency pairs, there are CFDs on stocks, raw materials, metals, and cryptocurrencies in trading terminals.

Disadvantages: I don't recommend it. You can't get through to the office only through managers who do not help in solving problems. Technical support work: managers behave strangely and unprofessionally.

Comment: Before making a decision to open a trading account with UOB KAY HIAN, I would recommend that you carefully study the client agreement. The document is drawn up in such a way that the client's rights, to put it mildly, are severely limited. The client is obliged to compensate for all imaginable and unimaginable losses of the company, while the company itself has given itself the rights to make decisions that can directly affect the trading result without notifying the client.

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Henri Parker 04 October 2021

Advantages: Excellent technical support Quick payouts

Disadvantages: None.

Comment: The company has established itself as a reliable and responsible partner in the world of finance. I used their services and was satisfied with their quality. They work professionally and efficiently. UOB Kay Hian is a major Singapore bank and Forex broker. The structure has an ancient history, authority, experience and the trust of numerous clients. By instruments: stocks, metals, energy carriers, currency. There are no requirements for the size of the initial deposit. There is an unlimited demo account, affiliate program, analytics.

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Howard Moss 28 September 2021

Advantages: Low spreads, excellent technical support and, most importantly, very fast order execution.

Disadvantages: There are no disadvantages for me here.

Comment: The Singapore-based company UOB Kay Hian has extensive experience in the exchange sector. Gives you money and thinks about your customers. An atypical approach, but everything suits me.

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Risk Warning: Your capital is at risk. Statistically, only 11-25% of traders gain profit when trading Forex and CFDs. The remaining 74-89% of customers lose their investment. Invest in capital that is willing to expose such risks.