Risk Warning: Your capital is at risk. Statistically, only 11-25% of traders gain profit when trading Forex and CFDs. The remaining 74-89% of customers lose their investment. Invest in capital that is willing to expose such risks.

Pepperstone Review

3.43
7 reviews
PAYMENT SYSTEMS
  • Deposit
  • Withdrawal

Pepperstone general information

Founded in: 2010 year
Headquarters:
Australia
Offices in the country:
Australia, Bahamas, United Kingdom, Germany, Kenya, Cyprus, United Arab Emirates
Minimum Deposit: 0 $
Website languages:
English, Arab, Vietnamese, Spanish, Italian, Chinese, Deutsch, Portuguese, Thai, French
Execution model:
NDD, ECN
Deposit currency:
USD, EUR, GBP, AUD, CHF, NZD, HKD, SGD
Support languages:
English, Arab, Vietnamese, Greek, Spanish, Italian, Chinese, Deutsch, Portuguese, Thai
Regulated by:
ASIC (Australia)
FCA (United Kingdom)
BaFin (Germany)
CySEC (Cyprus)
DFSA (United Arab Emirates)
Mobile trading: iOS, Android
Types of offered accounts:
Demo accounts (with a time limit), Standard Accounts, ECN accounts, Swap free accounts, Segregated accounts
Trust management: MAM
Autotrading: MQL.5 Signals
Affiliate program: Yes

Pepperstone Forex broker description

Pros

  • Well-regulated: Pepperstone is regulated by top-tier watchdogs, further increasing its credibility. Five regulatory licenses prove that the broker conforms to high standards of financial operations and that its clients' investments and funds are secure.

  • Offers multiple account types: Variety is the spice of trading, and traders need to be able to choose their preferred trading account as this influences their trading journey. Thankfully, Pepperstone offers traders account variety.

  • Advanced charting: Pepperstone provides traders with advanced charting tools to examine markets and make well-informed trading choices. These tools include multiple chart types, technical indicators, and drawing tools.

  • Social trading option: Pepperstone offers its clients social trading through its partnership with the third-party platform, DupliTrade.

  • Transparent pricing: Pepperstone is transparent in its pricing, and there has been no report of hidden charges or fees

  • Multilingual trading apps: Pepperstone fx has a distinct trading app that is particularly unique for its available translation. The Pepperstone mobile trading app is available in 22 languages.

Cons

  • Limited educational resources: Compared to other brokers, Pepperstone's educational resources are insufficient for novice traders looking for extensive trading materials to navigate the financial ecosystem.

  • Limited Demo account access: Pepperstone demo account is only available for 30 days. This implies that traders cannot access it after the expiration period. 

  • Inactivity Fee: It's not uncommon for brokers to charge inactivity fees on accounts that have not been operational for a while with Pepperstone; however, the charges are higher than the industry average. The broker charges an inactivity fee of $15 per month.


Unique Selling Points

  • VPS Hosting: Pepperstone provides clients who meet specific trading volume criteria with complimentary Virtual Private Server (VPS) hosting, which allows traders to execute trades quickly.

  • Partnership Programs: Pepperstone fx provides partnership opportunities, such as an Introducing Broker (IB) program and an Affiliate program, that allows traders to receive extra income by referring clients to the broker.

  • Active Traders Program: This is one program that traders hardly ever have access to. This program was designed for high-volume traders who trade often and require customized solutions. Its offerings include dedicated account managers and custom pricing for individual traders.


Introduction

Pepperstone is an Australian-based online foreign exchange and contracts for difference (CFD) broker founded in 2010. Pepperstone reviews consider the broker reputable because of its availability within international borders and broad regulatory license.

Pepperstone is regulated by the ASIC and the FCA in the United Kingdom. Outside the United Kingdom, the broker has operational licenses from the DFSA, the SCB, the CySEC, and the LFSA.

Pepper Stone provides trading services with over 1200 assets to retail and institutional clients globally. The broker renders its services across its leading trading platforms; MetaTrader 4, MetaTrader 5, TradingView, and cTrader. These trading platforms are user-friendly, with unique features for traders with different trading experiences and skills. 


Supported Countries

This Pepperstone review has reiterated that the broker has an international presence. The broker is present in over 170 countries in different regions and continents. These countries include Australia, Bahamas, Canada, Colombia, Cyprus, Dubai, France, Germany, Hong Kong, Italy, Japan, Kenya, Mexico, Mongolia, Qatar, Singapore, Spain, Thailand, the United Arab Emirates, the United States, and the United Kingdom. 

On the other hand, Pepperstone is restricted in some countries due to local and regulatory policies. These countries include Afghanistan, American Samoa, Antarctica, Argentina, Armenia, Azerbaijan, Belarus, Belgium, Belize, Bhutan, Bosnia and Herzegovina, Burundi, Cameroon, Canada, Central African Republic, Chad, Congo, Côte d'Ivoire, Eritrea, French Guiana, French Polynesia, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Iran, Iraq, Japan, Kazakhstan, Lebanon, Liberia, Libya, Mali, Martinique, Mayotte, Mozambique, Myanmar (Burma), New Zealand, Nicaragua, North Korea, Palestine, Puerto Rico, Réunion, Russia, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Somalia, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Sudan (North), Suriname, Syrian Arab Republic, Tajikistan, Tunisia, Turkmenistan, Turks, and Caicos Islands, United States of America, Uruguay, Vanuatu, Venezuela, Virgin Islands (U.S.), Western Sahara, Yemen, and Zimbabwe.

It's important to note that Pepperstone USA currently does not exist, and traders who are citizens of the restricted countries on this list can trade on Pepperstone if they reside in licensed regions. Existing clients will also not be able to trade on the broker's platform if they relocate to any of the above-restricted countries.


Customer Service Rating

Pepperstone has an excellent 4.6 rating on Trustpilot. This rating is based on 1,934  Pepperstone clients' ratings. 81% of its clients rated it five stars, indicating total satisfaction with the broker's services.

Many positive Pepperstone reviews hinged on the professionalism of the broker's customer support, the 2FA verification process, the fast deposit and withdrawals process, and the sleekness of the broker's platform. On the other hand, negative reviews were reports of account verification and withdrawal hitches.

Our Pepperstone review, however, noticed that the customer support was quick to react to the negative reviews and directed the client to the appropriate quarters. They also assured their customers that any trading hitches would be resolved reasonably.


Pepperstone Trading Platforms

Pepperstone offers the following trading platforms:

  • MetaTrader 4 (MT4): MT4 is a well-known platform in the forex industry that provides advanced charting tools, automated trading tools, and customizable indicators with a user-friendly interface. 

  • MetaTrader 5 (MT5): This is more advanced than the Pepperstone MetaTrader 4. Its features include improved charting capabilities, advanced technical analysis tools, and more order types. MT5 also allows for hedging. MT5 is the best choice for traders who want long and short positions open simultaneously.

  • cTrader: This platform is ideal for forex traders as it includes a wide range of features for automated trading, such as algorithmic trading and backtesting. It also features expert advisors and indicators and risk management and functionality.

  • TradingView: This Pepperstone platform has an Impressive charting technology where traders can connect with the social trading network. The platform had a vast range of pre-built and customizable indicators. It affords clients access to an economic calendar and news features on Pepperstone real account. It is also a cloud-based platform that protects its traders against data loss. 

Type of Trading Accounts on Pepperstone

There are quite a few accounts on Pepperstone. This is part of the broker's unique client offering, allowing traders to choose the best version for them. These accounts include:

  • Standard Account: This is Pepperstone's most basic account type. It is the best account for beginners who want to trade with lower transaction costs. The account requires a minimum deposit of $200; its spreads start from 1 pip.

  • Razor Account: This account is designed for active traders and scalpers needing tight spreads and low commission charges. This account demands a minimum deposit of $200; its spreads start from 0 pips.

  • Swap-Free Account: This Islamic account is mainly designed for Muslim traders who follow Sharia law. Earning or paying interest is prohibited on this account as Sharia law dictates. This account does not charge any swap fees on overnight positions.

  • Demo Account: This account is designed to help first-time traders gain hands-on experience in the financial market without risking money. The account can be accessed for a limited period of 30 days.



Trading Denominations on Pepperstone

Pepperstone has a  vast collection of denominations on its platform. These denominations include EUR, USD, GBP, JPY, AUD, CAD, CHF, SGD, NOK, NZD, SEK, ZAR, and HKD.


Company Structure

Pepperstone is an online forex and CFD broker founded in 2010 with headquarters in Australia. Over the years, the company has expanded, with offices in London, Dubai, and Kenya. It also has a client base in over 170 countries.

Pepperstone is regulated and authorized by reputable financial authorities within and outside the United Kingdom. These watchdogs ensure that the broker meets strict transparency, security, and client protection standards.

Pepperstone provides multiple trading accounts and flexible trading denominations to meet the needs of its extensive client base. The broker also offers its clients access to over 150 financial instruments across various asset classes, which include forex, commodities, indices, shares, and cryptocurrencies.

Pepperstone is committed to providing its clients with a reliable and transparent trading environment, innovative technology, and exceptional customer service. Its dedication and commitment to these values have made it a popular and preferred choice among traders globally. The broker was awarded TradingView Broker of the Year 2022 because of its reputable services.


Pepperstone Licenses and Regulatory Compliance

Pepperstone, as an international broker, is licensed by reputable regulatory bodies. More details of the broker's regulatory authorities, license number, and location are discussed in this section. Here are the details: 

  • Australian Securities and Investments Commission (ASIC): Pepperstone is licensed in Australia with 414530 as its license number. 

  • Financial Conduct Authority (FCA): Pepperstone UK is licensed by the FCA with 684312 as its license number.

  • Dubai Financial Services Authority (DFSA): Pepperstone is licensed in Dubai with F004356 as its license number.

  • Securities Commission of The Bahamas (SCB): Pepperstone is licensed in the Bahamas with SIA-F217 as the license number.

  • Cyprus Securities and Exchange Commission (CySEC): Pepperstone is licensed in Cyprus under CySEC with license number 388/20.


Pepperstone Customer Support

In general, Pepperstone's customer service is excellent. The broker provides traders with swift assistance across various channels, including live chat on the Pepperstone website, phone (254 20389 3547/8/9, +44 (800) 0465473), and email ([email protected][email protected]). Pepperstone offers customer service in English, Russian, Vietnamese, and Thai and is available 24/7.


Pepperstone Customer Protection

Customer protection has become an integral part of the financial industry. Brokers have paid more attention to securing their clients' investments and assets over the years. In line with this, Pepperstone provides its clients with some protective measures that include:

  • Account Verification: Before trading, clients must complete a verification process to secure their identity and prevent fraud.

  • Two-Factor Authentication (2FA): Pepperstone provides two-factor authentication to its clients to safeguard their accounts from unauthorized access. 

  • Segregated Data Centers: Pepperstone Forex Broker stores and saves its clients' data in secure, segregated data centers to ensure the privacy and integrity of their data.

  • Anti-Money Laundering (AML) Policy: Pepperstone has implemented an AML policy to prevent money laundering and other illegal activities on its platform.

  •  Third-Party Audit: Pepperston regularly undergoes independent third-party audits to verify that it complies with regulations and maintains high operational standards.

  • Secure Website: Pepperstone's website uses SSL encryption to protect client data and transactions.

  • Dispute Resolution: Pepperston belongs to several reputable industry bodies, such as the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS) in the United Kingdom, which makes provisions for dispute resolution between clients and the broker.


Trading Information

Pepperstone brokerage provides a diverse selection of CFDs across various markets, boasting over 1,000 CFDs on shares. The broker also offers a range of over 100 ETFs across 35 countries' markets and features over 25 major share indices from the U.S., Australia, Asia, and Europe. More details are provided in the sections below.

Tradable Instruments

Tradable instruments on pepperstone trading platforms include:

  • Currency pairs

USDX is the most commonly traded currency index on Pepperstone Forex with leverage of up to 1:100. Other major currencies include the EUR, JPY, GBP, CAD, SEK, and CHF.

  • Indices

Pepperstone provides over 25 indices from North America, APAC, Africa, and Europe without additional fees. These indices may be traded with leverage of up to 1:200, while spreads vary depending on the trading hours.

  • Commodities

Pepperstone offers users the opportunity to trade on more than 30 raw commodities, including gold, silver, crude oil, and natural gas with low spreads, starting at 0.05 pips. Traders may also utilize flexible leverage, ranging from 1:33 to 1:200, depending on the specific asset being traded.

  • Cryptocurrencies

Pepperstone provides over 20 major cryptocurrencies, with margin trading available at a leverage of 1:5. Cryptocurrency positions are capped at $200,000 per account. Except for Dash, all cryptocurrency positions can be traded on weekends, allowing traders more time to speculate on cryptocurrency value fluctuations beyond Pepperstone market hours. Cryptocurrency spreads are quoted about the equivalent basic market contract.

  • Shares

Pepperstone offers shares from prominent companies such as Tesla, Apple, and Alibaba. The brokerage ensures excellent liquidity and low fees, starting at $0.02. Combined with leverage, this offers the potential for substantial profits on declines in share prices, while each trade is subject to relatively low fees.

  • ETF

With Pepperstone, traders can access over 100 ETFs that track general indicators in capital markets across 35 countries and six continents, covering fields such as mining, technology, and energy. The nominal fee is $0.02. 

Pepperstone Leverage

The leverage options offered by Pepper Stone depend on the account type, the instrument being traded, and the location. The maximum leverage for Forex is up to 500:1 for clients who qualify. However, the maximum leverage for other instruments, such as indices, commodities, and cryptocurrencies, varies.

In the UK, the maximum leverage Pepperstone is set at 1:30 by the Financial Conduct Authority (FCA). In Australia, it is up to 1:500, as regulated by the Australian Securities and Investments Commission (ASIC). Leverage ratios for other jurisdictions, such as DFSA, vary, with DFSA allowing up to 1:50. It's important to note that different financial instruments may have different leverage ratios set by regulatory bodies.


Deposits and Withdrawals on Pepperstone

Pepperstone offers extensive deposit and withdrawal methods and various account-based currencies. Nevertheless, clients outside the EU and Australia are subjected to a considerable bank withdrawal fee of $20. While the Pepperstone deposit minimum is still debatable, this review puts forward more specific details in the subsequent sessions.

Deposits

According to the broker’s website, there is no minimum deposit for Pepperstone brokers. Numerous methods are available on Pepperstone for depositing funds, which include POLi, BPay, PayPal, Neteller, Skrill, and Union Pay. The availability of payment options depends on the regulatory authority under which traders fall. Here is a summary of the deposit processes. 

Deposit Method

Minimum Deposit

Processing Time

Credit/debit card

$20/USD/EUR/GBP

Instant

PayPal

$20/USD/EUR/GBP

Instant

POLi

$10

Instant

Bank transfer

$100/USD/EUR/GBP

1-5 business days

BPay

$50

24 hours


Withdrawals

Pepperstone allows players to withdraw funds free of charge to credit/debit cards and select e-wallets, but withdrawals via Skrill and Neteller (if available) incur a fee of $1. Bank transfer withdrawals are also free for clients within the EU and Australia, but there is a $20 charge outside these regions. Here is a summary of the withdrawal processes. 

Withdrawal Method

Minimum Withdrawal Amount

Processing Time

Credit/debit card

$50/USD/EUR/GBP

3-5 business days

PayPal

$50/USD/EUR/GBP

24 hours

POLi

$10

24 hours

Bank transfer

$100/USD/EUR/GBP

1-5 business days



Pepperstone Trading Education and Training

Pepperstone, similar to other brokers, has a range of educational and training materials to help its traders through their financial journey. These materials include: 

  • Trading Guides: Pepperstone provides trading guides on forex trading strategies, technical analysis, risk management, and trading psychology.

  • Webinars: Pepper Stone regularly hosts webinars on trading topics. These webinars are always free and cover different topics, from basic trading concepts to advanced trading strategies.

  • Video Tutorials: Pepperstone has a collection of video tutorials that cover various trading platforms, tools, and features. The videos aim to assist traders in comprehending the trading platforms and effectively utilizing the available trading tools and features.

  • Economic Calendar: Pepperstone presents an economic calendar to its clients, outlining the futuristic economic events and indicators, such as GDP, employment reports, and central bank announcements. The calendar helps traders devise their trading strategies and manage their risks appropriately.

  • Trading Glossary: Pepperstone broker has an all-inclusive trading glossary that explains trading terminologies, concepts, and slang frequently used in financial markets.



FAQs

  • Is Pepperstone a scam?

No, Pepperstone is not a scam. The broker is regulated by reputable authorities, which include the ASIC, FCA, CySEC, DFSA, and SCB. Hence, traders can rest assured that there is no such thing as a Pepperstone scam.

  • What trading platforms are available on Pepperstone?

Pepperstone trading platforms include MetaTrader 4 and 5, cTrader, and TradingView. Sign up on Pepperstone.com to see the platforms’ offerings.

  • Is Peperstone available in the U.S.?

No, Pepperstone is currently unavailable in the U.S. due to the country’s regulatory policies. Hence, there are no Pepperstone US clients.


Conclusion

Pepperstone Broker is a well-established, reliable, trustworthy, and reputable online broker that offers traders several trading instruments and platforms. The broker's competitive pricing, low spreads, and flexible leverage options make it ideal for beginner and advanced traders.

While the minimum deposit on Pepperstone is still debatable, it has become a favored broker for traders worldwide due to its dedication to providing excellent customer service, educational resources, and innovative technology. This has contributed to its reputation as a dependable and transparent broker, providing a seamless trading experience. This Pepperstone review assures you that the broker's offerings are worth a trial.

Trading accounts of Pepperstone

  • Standard
  • Razor
Trading platforms: cTrader, MetaTrader 4, MetaTrader 5
Deposit currency :
USD - US Dollar
EUR - Euro
GBP - British Pound
AUD - Australian Dollar
CHF - Swiss Franc
NZD - New Zealand Dollar
HKD - Hong Kong Dollar
SGD - Singapore Dollar
Trading instruments:
Forex1:400
Amount of assets : 1200
  • Futures
  • Indices
Metals1:400
  • Gold
  • Silver
Energy sources1:400
  • Oil
  • Gas
Spread betting
Cryptocurrencies
Stock exchange
  • Funds (ETF)
Entry to stock exchanges
  • NASDAQ (US)
  • FBW (Germany)
  • LSE (United Kingdom)
Stop Out:
20 %
Minimum position size:
0.01 лотов
Execution type:
Market Execution
Swap Free:
Yes
VIP Account:
Yes
Spread type:
Floating
Decimal places:
5 characters
Margin Call:
90 %
Phone trading:
No
Trading platforms: cTrader, MetaTrader 4, MetaTrader 5
Deposit currency :
USD - US Dollar
EUR - Euro
GBP - British Pound
AUD - Australian Dollar
CHF - Swiss Franc
NZD - New Zealand Dollar
HKD - Hong Kong Dollar
SGD - Singapore Dollar
Trading instruments:
Forex1:400
CFD's1:400
Amount of assets : 1200
  • Futures
  • Indices
  • Products
Metals1:400
  • Gold
  • Silver
Energy sources1:400
  • Oil
  • Gas
Spread betting
Cryptocurrencies
Stock exchange
  • Funds (ETF)
Entry to stock exchanges
  • NASDAQ (US)
  • FBW (Germany)
  • LSE (United Kingdom)
Stop Out:
20 %
Minimum position size:
0.01 лотов
Execution type:
Market Execution
Swap Free:
Yes
VIP Account:
No
Spread type:
Floating
Decimal places:
5 characters
Margin Call:
90 %
Commission:
per 1 std. lot $3.50
Phone trading:
No

Contacts of Pepperstone

Headquarters
Австралия , t MelbourneCollins Street, 530
show on the map
+61 3 9020 0155Телефон штаб-квартиры

Recent customer reviews of Pepperstone

Paul Davies 07 November 2022

Advantages: Affiliate Program Enhanced financial reporting capabilities Favorable trading conditions A large number of terminals One of the lowest commissions for replenishment of the trade balance and withdrawal of the received profit

Disadvantages: Delays in the withdrawal of earnings Terminal crashes and freezes Long-term verification

Comment: It is quite a good broker. Features convenient, the site is also not bad. By the way, I really like the analytical analyses in the morning and in the evening. There is training. And by the way, there is no minimum deposit for a beginner. The most pleasant is that the broker obviously tries, listens to its clients, develops.

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Billy Bird 02 February 2022

Advantages: - The user can trade in real time without any restrictions and limits - It is easy to use and easy to navigate - Open deals quickly - The site has an intuitive interface - The app is available on multiple platforms - Allows users to trade from mobile phones, tablets or laptops.

Disadvantages: - NO PHONE SUPPORT or CUSTOMER SERVICE representatives.

Comment: I liked that PEPPERSTONE broker offers a wide range of trading products. I also liked the fact that they had low spreads and good leverage.

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Claudio Corti 26 October 2021

Advantages: Quotes, favorable trading conditions, excellent support service, fast order opening, attention, affordable training, efficiency, quick withdrawal, and competent managers.

Disadvantages: Withdrawal of funds with a commission of almost 7%, ongoing manipulation of WTI prices.

Comment: The terms of trade at first seemed very good. As long as you withdraw small amounts, everything is fine, as soon as the amounts become more than $1000, problems begin. they begin to ask for various proof of income and income declarations, and without specifics.

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Risk Warning: Your capital is at risk. Statistically, only 11-25% of traders gain profit when trading Forex and CFDs. The remaining 74-89% of customers lose their investment. Invest in capital that is willing to expose such risks.